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Smokey Bones
SupervisorSmokey Bones • Liverpool, NY, United States
Supervisor

Supervisor

Smokey Bones • Liverpool, NY, United States
30+ days ago
Job type
  • Full-time
Job description

Restaurant Supervisor

The Restaurant Supervisor is a key leader on the floor, responsible for ensuring smooth daily operations, delivering exceptional guest experiences, and supporting the development of our team (Firestarters). This role is a stepping stone into salaried management, designed for high-performing individuals ready to grow their leadership career.

You will lead by example, own the guest experience, and help drive operational excellence in both front-of-house and back-of-house environments.

What You'll Do

  • Oversee daily restaurant operations to ensure an outstanding guest experience
  • Lead, coach, and motivate team members to perform at a high level
  • Own and resolve guest concerns quickly and professionally
  • Execute opening and closing procedures, ensuring readiness and security
  • Maintain cleanliness, food safety, and health standards at all times
  • Support labor, shift execution, and overall restaurant flow
  • Partner with management to drive performance and team development

What We're Looking For

  • Natural leader who thrives in a fast-paced environment
  • Strong communication and problem-solving skills
  • High emotional intelligence (self-awareness, empathy, team leadership)
  • Passion for hospitality and developing others
  • Ability to stay calm and effective under pressure
  • Service-driven mindset with a hands-on leadership style

Requirements

  • Must be 21 years of age or older
  • Minimum of 3 months restaurant experience (Smokey Bones preferred)
  • Ability to pass a background check
  • Reliable transportation
  • Flexible schedule (nights, weekends, holidays)
  • Ability to maintain confidentiality and professionalism
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Supervisor • Liverpool, NY, United States

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