Maintenance Manager

Maintenance Manager

At Placemakr, home meets hospitality. We've combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night they're a place to call home.

Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US.

From corporate non-property team members to our property teams and leaders, we're looking for collaborative, driven individuals to join us as we continue to expand our presence.

The Impact You'll Have

As Maintenance Manager, you are responsible for driving the overall execution of the engineering and maintenance excellence of your Placemakr property, including proactive and effective maintenance, and the experience of everyone onsite employees, residents, guests, third-party partners, and building ownership/management. This position will be supported by the Area Chief Engineer and General Manager to which this position reports to.

This Maintenance Manager is a hands-on position that will focus on the building equipment (HVAC, Plumbing, Electrical and Elevators), building security and safety, building inspections, preventative maintenance, turnover planning and execution, managing technician's workload and unit work orders, manage vendor contracts for unit turnovers.

This position requires open availability for scheduling including nights, weekends and holidays. The exact hours and days of the week and weekend that you will be scheduled will be rotational.

What You'll Do

• Focus on building equipment (HVAC, Plumbing, Electrical)
• Life safety and building security
• Manage technicians and workload
• Manage vendor contacts for turns (flooring/paint/etc)
• Elevators
• Building inspections
• Building preventative maintenance
• Turnover planning and execution
• Unit work orders
• Supply ordering in accordance with budget and need
• Exterminating services
• Unit front door Locks (Programming and troubleshooting)
• Provide back-up support to Maintenance Tech team members for escalated maintenance/safety issues
• Participate in maintenance duties in the field as called for based on business needs
• Additional duties and responsibilities, as assigned

Daily Responsibilities

• Proactively completing property walks of both properties ensuring readings are being taken of systems and issues.
• Working on PM schedules for above systems
• Manage the move in/out board notification
• Proactively completing vacant unit walks
• Managing storage and supply closets

Reporting Responsibilities

• Monthly update on building inspections
• Supply ordering
• Outstanding projects and tasks

Weekly/Monthly Cycles

• Unit PM's
• Hallway Painting
• Appliance repair tracker
• Monthly/Weekly PM sheets
• Safety walks

What It Takes

• CFC Universal certification required
• Engineering/HVAC License not needed but preferred
• You have experience with building engineering strategy and structure, as well as preventative maintenance plans, and understand how to use them to drive occupancy, minimize vacancy loss, and help build NOI.
• You have successfully cultivated, managed, and owned high-level relationships onsite and leveraged them to address competing priorities; including managing resident communications and de-escalating situations.
• You have a strong history of driving team performance and making effective decisions in order to beat budget while maintaining exceptional service levels and asset health and functionality.
• You can demonstrate a consistent track record of being a clear communicator, big picture and forward thinker, an effective risk manager, and having great knowledge utilization in helping to cultivate positive resident experiences, culture building, and strong controllable expense skills.
• You are a skilled and hands-on leader who supports your team and takes an active role in growing and developing them.
• You lead by example and embody the core values of Placemakr. You Own It. You Make It Better. You Treat People Right.
• Maintenance Managers will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for our Maintenance Managers and an exceptional guest experience.

Our Benefits & Perks*

• Competitive salary
• Generous monthly performance bonus program
• Company stock options
• 401k + 4% employer matching program
• Medical, Vision & Dental Insurance plan options
• Flexible Spending Account & Health Savings Account options
• 20 days of paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out!
• PTO increases to 25 days per year after 2.5 years of employment
• Up to 8 floating holidays per year so you can celebrate what matters most to you!
• Monthly cell phone reimbursement and health & wellness stipend
• Management Training Program
• Paid Parental Leave
• Paid Life Insurance
• ZayZoon as an option to access your paycheck before your payday
• Plus, discounts to stay at select Placemakr properties all over the US

*The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right to amend policies and are subject to change.

$95,000 - $115,000 a year

Our Community Norms

Great people are the key to our success. From corporate team members to our property teams and leaders, we're looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business:

We own it.

We make it better.

We treat people right.

Applicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr.

Placemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at recruiting@placemakr.com

All your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds, and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Placemakr participates in the E-Verify program as part of our hiring process in order to stay committed to maintaining a legal workforce and complying with all applicable employment laws. E-Verify is a federal system that allows employers to confirm the employment eligibility of newly hired employees by comparing information from an employee's Form I-9 to data from U.S. Department of Homeland Security and Social Security Administration records. All new hires will be required to complete the Form I-9 and may be verified through the E-Verify system