Talent.com
BCI Acrylic
Call Center ManagerBCI Acrylic • Clearwater Beach, FL, United States
Call Center Manager

Call Center Manager

BCI Acrylic • Clearwater Beach, FL, United States
1 day ago
Job type
  • Full-time
Job description

Call Center Manager | New Bay Remodeling

At New Bay Remodeling, we're transforming the bath remodeling industry with fresh, stylish, and low-maintenance solutions for homeowners, commercial clients, and accessibility customers. Built on a foundation of craftsmanship and quality, our reputation is backed by decades of delivering exceptional acrylic bath and shower systems and we're growing fast.

We're seeking an experienced Call Center Manager to lead and elevate our Call Center team in Clearwater, FL. If you're a proactive leader with a passion for customer experience and team success, we want to hear from you.

What You'll Do:

  • Lead, train, and manage a high-performing team of Call Center Representatives
  • Oversee daily operations and appointment scheduling for our sales team
  • Confirm customer appointments and ensure scheduling accuracy
  • Manage inbound and outbound call flows
  • Maintain top-tier customer service standards
  • Monitor and meet performance goals, quotas, and KPIs
  • Work closely with sales and operations to optimize results

What You Bring:

  • Prior experience managing a call center or customer service team
  • Strong communication, coaching, and conflict resolution skills
  • Comfortable with evening and weekend availability
  • Tech-savvy with solid computer and CRM skills
  • Goal-driven mindset with a commitment to excellence

Why Join Us:

  • Competitive salary with performance-based bonuses
  • Supportive team culture in a growing company
  • Opportunities for advancement and professional development

Take the next step in your career and be part of a company that's redefining the industry.

Apply today and lead a team that makes a difference, one call at a time.

Create a job alert for this search

Call Center Manager • Clearwater Beach, FL, United States

Similar jobs

Center Operations Manager I

Octapharma PlasmaDunedin, FL, United States
Full-time

How to maximize your opportunity to do rewarding work, your future leadership potential, and your career growth? Join an industry leader.Want to be a part of something exciting? At Octapharma Plasm... Show more

 • Promoted

Commercial Lines Client Service Manager

HigginbothamOldsmar, FL, United States
Full-time

Commercial Lines Client Service Manager.Position Summary: The Commercial Lines Client Service Manager is responsible for assisting producers and clients in maintaining insurance coverage for commer... Show more

 • Promoted

Assistant Moving Center Manager

U-HaulLargo, FL, United States
Full-time

Assistant Moving Center Manager.Are you looking for more responsibility while taking the next step in your career? Are you a person who loves to help others? Then consider becoming U-Haul Company's... Show more

 • Promoted

Call Center Agent (PT or FT - 100% Work From Home)

WalmartPalm Harbor, FL, United States
Remote

Walmart is inviting Call Center Agents to experience more opportunities than imaginable in Part-Time, Full-Time and Seasonal schedules.Walmart promotes over 510 people every day - 36% of promotions... Show more

 • Promoted

Manager, Sleep Operations Support

Lincare HoldingsClearwater Beach, FL, United States
Full-time

Leadership Role At CPAP Supply Center.This employee provides leadership for the supporting departments at the CPAP Supply Center in matters relating to the servicing of customers, achieves call cen... Show more

 • Promoted

Contact Center Representative

Evara HealthClearwater Beach, FL, United States
Full-time

Join Evara HealthDriven by Purpose, Powered by PeopleEvara Health provides essential, high-quality care to the communities who need it most through 17 centers and mobile units offering primary care... Show more

 • Promoted

Call Center Manager

BCI AcrylicClearwater Beach, FL, United States
Full-time

Call Center Manager | New Bay Remodeling.At New Bay Remodeling, we're transforming the bath remodeling industry with fresh, stylish, and low-maintenance solutions for homeowners, commercial clients... Show more

 • Promoted

Director, Call Center

Lincare HoldingsClearwater Beach, FL, United States
Full-time

This employee coordinates, plans, and executes growth/cost efficiency strategies with leadership.Defines and monitors agent performance through appropriate metrics and overall effectiveness alignin... Show more

 • Promoted

Call Center Sales Representative

SpectrumLargo, FL, United States
Full-time

This role requires the ability to work lawfully in the U.Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers t... Show more

 • Promoted

Call Center + Base Salary + Paid Training + Onsite

American Power & GasLargo, FL, United States
Full-time

Job Title:Call Center Representative Location:10601 Belcher Rd S, Seminole, FL 33777 Position Type:Full-Time, Entry-Level, Mid-Level, Experienced Salary:$1,500 - $2,000 per week (Base Commission) S... Show more

 • Promoted

Relationship Manager

Chandler Asset ManagementClearwater, FL, United States
Full-time

Job TypeFull-timeDescriptionWho are we?We're Chandler Asset Management, an employee-owned and independent financial services company; our concentration centers on managing taxable fixed income port... Show more

 • Promoted

Service Coordination Manager

Anchor Home Health CareClearwater Beach, FL, United States
Full-time

Family First Homecare Position.Family First Homecare provides exceptional homecare services to children with life-long health conditions.We live by our values of telling the truth, owning the detai... Show more