Sales Director
Join our team at the Hilton Anatole in Dallas, TX a premier destination for unforgettable meetings, events, and guest experiences.
Pinnacle Live is a premium, in-house AV and event production company operating at premier hotels and resorts across North America. We exist to Elevate Experiences combining cutting-edge production with a deeply human touch, holding ourselves to a standard where exceptional is the baseline. We're guided by three core values: Excellence is our attitude. Innovation is our mindset. Our people make the difference. If you show up prepared, take ownership of your craft, and want to grow alongside a team that holds itself to high standards, we'd love to meet you. Pinnacle Live is an equal opportunity employer committed to building a diverse, equitable, and inclusive workplace where every team member can thrive.
Located at the Hilton Anatole, the Sales Director plays a critical role within the In-Venue Sales Organization as they will be responsible for driving and managing the sales efforts within their assigned hotel. This position will act as the Pinnacle Live sales leader within the hotel, with a focus on building hotel relationships, surpassing sales goals, and facilitating collaboration among the Pinnacle Live and hotel sales teams. The Sales Director is highly influential and is responsible for driving the short- and long-term growth and profitability.
Directs team of exempt and non-exempt personnel in accordance with company policies and applicable federal and state laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, coaching, mentoring, directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Experienced and passionate manager; excellent leadership skills
Highly skilled communicator; exceptional interpersonal and relationship-building skills
Highly skilled at project management; proven success working in a fast-paced environment
Thrives in fast-paced environments, is flexible, and able to adapt to changing scenarios
Problem solver mindset: ability to remove obstacles for clients through strong organizational skills
Highly skilled customer service mindset: willing to go above and beyond for Pinnacle Live clients
Ability to work within a fast-paced and evolving dynamic, welcoming change and navigating conflicting priorities when applicable
Bachelor's degree in business or related field or equivalent experience
Minimum of five (5) years' experience in an audio-visual systems sales leadership role
Minimum of five (5) years' experience in a customer service facing role
Minimum of three (3) years' experience in a sales management role
Strong business communication, presentation, and writing skills
Proficiency in CRM platforms, ability to generate high-quality insights into sales activity and progress
Exceptional relationship builder, internally and externally
Production and Staging experience within a hotel, venue, convention center, or traveling organization is required
Scenic and Dcor experience is required
Rigging, Electrical, and Exhibit experience is required
Performance based incentive plan on top of base salary
Generous time off with PTO, holidays and sick/personal days
401k with a contribution match
Insurances; health, vision, dental and more