Assistant Director, Bureau of Early Intervention

Assistant Director, Bureau of Early Intervention

Early Intervention (EI) is a comprehensive interagency program that supports infants and children with developmental delays in their efforts to realize their full potential. It reduces the likelihood of delays among at-risk children, assists and empowers families to meet their child's and their own needs, and entitles children, regardless of race, ethnicity or income, to services through the program. The Bureau of Early Intervention oversees provision of therapeutic services to 30,000 children ages birth to 3 years each year. At the borough level, contracted service agencies are monitored by the Regional Office. Duties will include but not be limited to:

• Assist with the oversight of the Regional Office practices and work to ensure that they are consistent with other EI Regional offices
• Supervise Regional Office staff, including office managers, Early Intervention Official Designees and advise the Director on all matters relating to the Regional Office performance
• Work with staff to ensure delivery of high-quality services to NYC's children and families, including implementing NYC Policy and Procedures and promoting regulatory compliance
• Oversee staff work in the EI Hub, the NYS EI case management and billing system and work in a dynamic team environment to build commitment to the program's goals and initiatives, by working closely with all levels of staff
• Assist with staff hiring, performance evaluations and staff development and assist with developing reports and presentations
• Develop and implement procedures, databases and indicators to maintain information and monitor office performance and efficiency
• Address parent and provider complaints and participate in due process proceedings as needed

Preferred skills:

• Knowledge of early childhood development, ages birth to three years
• Familiarity with best practices in working with infants and toddlers and their families, particularly infants and toddlers with delays and disabilities
• Knowledge of the NYC Early Intervention Program, its policies and procedures, and of the NYC EI service landscape
• Outstanding verbal communication skills, in person and on the phone
• Experience with meeting facilitation, mediation, or similar tasks that involve moderation and bringing a group to consensus
• Excellent written communication skills
• Strong organizational and multitasking skills, and experience working with strict process requirements and deadlines
• Ability to work both independently and as a team
• Experience with case management or similar software/applications a plus

Why you should work for us:

• Benefits: City employees are entitled to unmatched benefits such as:
• A premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
• Additional health, fitness, and financial benefits may be available based on the position's associated union/benefit fund.
• A public sector defined benefit pension plan with steady monthly payments in retirement.
• A tax-deferred savings program and
• A robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
• Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
• Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise. Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers! The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals.