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Sharliene Tripp Insurance Agency - Allstate
Allstate Licensed Insurance Customer Service RepresentativeSharliene Tripp Insurance Agency - Allstate • Tucson, AZ, US
Allstate Licensed Insurance Customer Service Representative

Allstate Licensed Insurance Customer Service Representative

Sharliene Tripp Insurance Agency - Allstate • Tucson, AZ, US
30+ days ago
Salary
$47,000.00 yearly
Job type
  • Full-time
  • Remote
  • Quick Apply
Job description

Welcome to Sharliene Tripp Allstate, a trusted local agency right here in Tucson, Arizona, dedicated to helping our neighbors protect what matters most. We're not just about insurance; we're about building lasting relationships and providing peace of mind. Our office is a vibrant hub where exceptional customer service is at the heart of everything we do. Were looking for someone with a genuine desire to help others, who thrives on positive interactions, and enjoys being part of a supportive team. As our Allstate Insurance Customer Service Representative, youll be the friendly voice and guiding hand for our policyholders. Youll play a crucial role in ensuring our clients feel valued and well-cared for, whether theyre calling with a question about their policy, needing to make a change, or seeking support. If you have a knack for connecting with people and a passion for making a difference, we invite you to explore this opportunity with us and become a key part of our Tucson community.

We offer a base pay of $47,000/year based on experience, candidates can make up to $100,000 this includes commission and bonus opportunities if they are motivated.


Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Work from Home

Health Insurance

Dental Insurance

Vision Insurance

Hands on Training

Parental Leave

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Licensing Assistance Available

Weekly Team Meetings

Team Building Events

Home/Work Life Balance

Snacks & Coffee Breakroom

Monthly Commissions

Monthly Bonus Incentives

Collaborative Work Environment

Business Casual Attire

Casual Fridays

Paid Holidays

Training Modules

Home Work Equipment Provided

Community Involvement

Annual Bonus Opportunity


Responsibilities
  • Serve as the primary point of contact for policyholder inquiries, providing timely and accurate assistance.
  • Assist customers with policy changes, billing questions, and claims processing.
  • Educate policyholders on their insurance coverage and available services.
  • Handle customer complaints with empathy and work towards satisfactory resolutions.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with agents to ensure a seamless customer experience.

Requirement
  • Personal Lines or P&C License required.
  • High school diploma or equivalent; Associate's or Bachelor's degree preferred.
  • Previous experience in customer service, preferably within the insurance industry.
  • Excellent communication skills, both written and verbal.
  • Strong interpersonal skills and a friendly demeanor.
  • Proficiency in using computers and various software applications.
  • Ability to multitask and manage time effectively in a busy office setting.
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Allstate Licensed Insurance Customer Service Representative • Tucson, AZ, US

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