Director of Surgical Services - Manchester, NH

Director of Surgical Services - Manchester, NH

Lead perioperative operations at a 330-bed acute care hospital and Level III Trauma Center serving southern New Hampshire and northern Massachusetts. This Director of Surgical Services role oversees 67 FTEs across 8 operating rooms including 2 dedicated cardiovascular ORs with surgical volume of 500-550 cases monthly. The facility features advanced robotics (2 da Vinci XI systems), comprehensive service lines including general surgery, vascular, CVOR, urology, gynecology, orthopedics, and neurosurgery, and nationally recognized cardiac and women's health programs including an innovative couplet-care birthing center. The position reports to the Administrative Director with direct oversight of 2 Certified Nurse Coordinators and CVOR lead tech. Manchester offers New England charm, four-season recreation, excellent schools, no state income tax, and proximity to Boston, mountains, and coastline.

Responsibilities include:

• Ensuring high-quality, patient-centered care through oversight of surgical services including staffing, forecasting, planning, and budget monitoring.
• Cultivating superior clinical identity by implementing evidence-based practices to advance patient safety and quality outcomes while ensuring adherence to standards of care.
• Managing clinical practice variation to improve efficiency, effectiveness, and cost while fostering accountability and transparency in care delivery.
• Staying abreast of benchmarks, accreditations, and designations while pursuing efforts to achieve regulatory compliance and excellence.
• Developing and implementing policies, procedures, and practices in compliance with Joint Commission, CMS, and state regulatory standards.
• Ensuring efficient patient throughput through volume forecasting, patient flow coordination, and admission/discharge planning.
• Developing care coordination policies promoting improved quality, safety, and efficiency while fostering interdisciplinary collaboration.
• Directing nursing practice and unit operations while developing standards ensuring patient and family needs are assessed, met, and evaluated.
• Providing leadership in attaining unparalleled patient experience by instilling accountability for consistent, positive interactions.
• Leveraging feedback mechanisms to benchmark performance, identify improvement opportunities, and elevate patient satisfaction.
• Fostering culture inspiring commitment to organizational vision, mission, and values while ensuring employees are recognized and supported.
• Participating in annual budget process including revenue/expense forecasts, staffing, and equipment needs while monitoring performance and addressing gaps.
• Managing operating expenses, supply utilization, and equipment while identifying cost reduction opportunities and implementing savings strategies.
• Addressing key performance indicators requiring improvement to meet organizational goals and operational excellence standards.

Qualifications include:

• Bachelor of Science in Nursing (BSN) from accredited program
• Current New Hampshire RN license in good standing or active multi-state compact license
• Minimum 3 years of Director of Surgical Services experience
• Demonstrated expertise in perioperative leadership, multi-OR oversight, and CVOR operations
• Strong leadership, strategic planning, and financial management skills
• Experience managing Level III Trauma Center surgical services

Preferred:

• Master's Degree in Nursing, Healthcare Administration, or related field
• CNOR (Certified Nursing Operating Room) or CSSM (Certified Surgical Services Manager) certification
• Experience with robotics programs and cardiovascular surgery
• Background in performance improvement and KPI management

Compensation & Benefits include:

• Annual Salary: $110,552-$176,883 based on experience
• Sign-On Bonus: Available on a case-by-case basis
• Comprehensive health, dental, and vision insurance
• 401(k) with employer match
• Paid time off, paid holidays, no weekends
• Tuition reimbursement and continuing education support
• Professional development and leadership training
• Employee wellness programs and recognition initiatives

Ideal for experienced surgical services directors ready to lead perioperative operations at a Level III Trauma Center with CVOR expertise and robotics programs. Perfect for leaders who excel at multi-department oversight, KPI improvement, and building high-performing teams in New England.