Customer Service Manager
Staff Financial Group • Roswell, GA, United States
2 days ago
Job type
- Full-time
Job description
Manager Of Customer Service
Large privately held Consumer Products Company is searching for a Manager of Customer Service to join their team.
Primary responsibilities:
- Contributes customer service information and recommendations to strategic plans and reviews.
- Prepare and complete action plans; implementing production, productivity, quality, and customer-service standards.
- Resolve problems; complete audits and identify customer service trends.
- Implement customer service process changes as needed.
Position requirements/qualifications:
- Bachelor's degree in business or related field required.
- 5-10 years customer service experience.
- Experience implementing process improvements.
- Excellent communication skills
Company offers a comprehensive benefits plan and competitive compensation package.