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Service ManagerDistro • Miami, FL, United States
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Service Manager

Service Manager

Distro • Miami, FL, United States
30+ days ago
Job type
  • Full-time
Job description

Miami Service Manager

Location: Miami, Florida

Job Type: Full-Time

Company: Confidential Mobil Marine Maintenance Company

Looking for More Than a Typical Service Manager Role? We are seeking a driven and highly capable Service Manager to lead operations in the Miami market. This is not a standard desk-management position we're looking for someone who can wear multiple hats, lead from the front, solve problems quickly, and thrive in the fast-paced marine industry.

Overview: The ideal candidate is operationally strong, customer-focused, mechanically minded, highly organized, and comfortable balancing field operations, customer relationships, scheduling, team leadership, revenue growth, and business development responsibilities.

Why Join Us?

  • Employee-owned company culture (ESOP participation)
  • Established reputation in the South Florida marine industry
  • Long-term career growth opportunities
  • Strong leadership support and resources
  • Competitive compensation package
  • Team-oriented and growth-focused environment

What You'll Do:

  • Oversee day-to-day marine service operations in the Miami area
  • Coordinate technicians, subcontractors, scheduling, and customer projects
  • Manage customer communication, service expectations, and follow-up
  • Build strong relationships with yacht owners, captains, marinas, and vendors
  • Drive revenue growth through customer retention, upselling services, and developing new business opportunities
  • Assist in estimating, troubleshooting, logistics, and operational problem-solving
  • Support recruiting, training, and management of service personnel
  • Ensure projects are completed safely, efficiently, and to Hartman standards
  • Identify opportunities to improve operations and grow customer relationships
  • Step in wherever needed to support the success of the division

What We're Looking For:

  • Strong marine industry experience required
  • Previous service management, operations, or leadership experience preferred
  • Ability to multitask and manage multiple priorities under pressure
  • Strong leadership, communication, and organizational skills
  • Customer-service mindset with strong follow-through
  • Mechanically inclined with practical problem-solving ability
  • Self-starter who works well independently and with a team
  • Comfortable handling both field and administrative responsibilities
  • Willingness to travel locally throughout the Miami area

Ideal Candidate Traits:

  • Adaptable and solutions-oriented
  • Thrives in a fast-moving environment
  • Takes ownership and accountability
  • Leads by example
  • Comfortable wearing multiple hats daily
  • Strong sense of urgency and professionalism

$85,000 - $85,000 a year

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Service Manager • Miami, FL, United States

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