Talent.com
Atento
Training & QA ManagerAtento • Hollywood, FL, United States
Training & QA Manager

Training & QA Manager

Atento • Hollywood, FL, United States
1 day ago
Job type
  • Full-time
Job description

Training And Quality Assurance Manager

Primary Responsibilities:

  • Develop and manage training/quality frameworks for new and existing employees, including orientation, on-the-job training, and ongoing professional development.
  • Assess training needs and quality needs to support employee development.
  • Conduct training sessions, workshops, and other learning opportunities to ensure employees have the necessary skills and knowledge to perform their jobs effectively.
  • Implement quality assurance frameworks and procedures to ensure high quality services are provided to clients.
  • Monitor employee performance to identify areas for improvement and provide coaching and feedback to improve performance.
  • Collaborate with other cross functional teams to ensure that training and quality assurance programs align with business objectives.
  • Stay up-to-date with industry trends and best practices in training and quality assurance and make recommendations for continuous improvement.
  • Provide regular reports to senior management on the effectiveness of training and quality assurance programs.

Education:

Bachelor's Degree in a related discipline, or the equivalent combination of education, professional training, or work experience.

Qualifications:

  • Bachelor's degree in a related field to Tik Tok campaign
  • 2+ years of experience in training and development, quality assurance, or a related tech field
  • Strong project management skills, with the ability to manage multiple projects simultaneously.
  • Excellent communication and interpersonal skills, with the ability to work effectively with employees at all levels of the organization.
  • Demonstrated ability to design, develop, and implement effective training programs.
  • Strong analytical and problem-solving skills, with the ability to use data to drive decision-making.
  • Proficient in Microsoft Office, including Word, Excel, and PowerPoint
  • Total Quality Management, ITIL, Six Sigma or other quality affiliated training and/or certification is preferred.
  • Organizational, teamwork, and client management skills.
  • Effective oral and written communication skills.
Create a job alert for this search

Training & QA Manager • Hollywood, FL, United States

Similar jobs

Training Manager

Sonny's EnterprisesFort Lauderdale, FL, United States
Full-time

Sonny's Enterprises is the world's largest manufacturer of conveyorized car wash equipment, parts, and supplies.We are the industry leader, recognized and awarded by the International Car Wash Asso... Show more

 • Promoted

Training & Implementation Consultant - Talent Pool (North America)

Pinewood.AIFort Lauderdale, FL, United States
Full-time

AI's North America Training & Implementation Talent Pool.AI is expanding across North America, and we're looking to connect with talented professionals who are passionate about helping automotive r... Show more

 • Promoted

Leader in Training

Green Thumb IndustriesHallandale, FL, United States
Full-time

Hallandale Beach, Florida, United States.The Leader In Training (LIT) is an adaptable and essential part of the RISE Dispensary leadership team that prioritizes delivering memorable, positive consu... Show more

 • Promoted

Fitness Sales Manager Bonus and Commission Opportunity

Retro FitnessFort Lauderdale, FL, United States
Full-time

We're looking for a high-energy Fitness Sales Manager who loves fitness, loves people, and knows how to close.This role drives Personal Training revenue through high-quality Welcome Workouts, stron... Show more

 • Promoted

(USA) Coach/Ops Mgr Trainee

WalmartHollywood, FL, United States

Leads and develops teams effectively by teaching, training, and actively listening to associates touring stores and providing feedback.TourtoTeach, communicating and collaborating with all levels o... Show more

 • Promoted

Quality Manager

HEICOHollywood, FL, United States
Full-time

ATI), a subsidiary of HEICO Corporation, is an FAA/EASA Part 145 Repair Station.ATI supports a wide range of rotary and fixed wing components found on both commercial and military platforms around ... Show more

 • Promoted

Personal Training Manager in Training

Crunch FitnessFort Lauderdale, FL, United States
Full-time

Personal Training Manager in Training.Are you ready to level up your fitness career and leave average behind? CR Fitness is hiring Personal Training Managers in Training to be part of one of the mo... Show more

 • Promoted

JETSET Training Manager (Miami-Based)

JETSET PilatesFort Lauderdale, FL, United States
Full-time

JETSET Pilates Franchising Training Manager.At JETSET Pilates Franchising, we pioneer a unique franchise model in the fitness industry, offering Modern Pilates classes and a curated selection of fi... Show more

 • Promoted

Regional Technical Training and Development Manager

Elevated Facility ServicesFort Lauderdale, FL, United States
Full-time

Regional Technical Training and Development Manager.Elevated, the fastest-growing independent elevator services provider in the nation, is proudly powered by APi Group, a global leader in safety an... Show more

 • Promoted

Personal Training Manager

Crunch FitnessFort Lauderdale, FL, United States
Full-time

Personal Training Manager - Sunrise Club.Here We GROW Again! Are you a driven leader with a passion for fitness, sales, and team development? Be part of one of the greatest growth stories in the fi... Show more

 • Promoted

Manager in Training

Crunch FitnessFort Lauderdale, FL, United States
Full-time

Manager In Training- Plantation Club.HERE WE GROW AGAIN! Are you a potential Manager in Training ready to leave average in the past? Be a part of one of the greatest growth stories ever told in the... Show more

 • Promoted

Assistant in Training

BuckleFort Lauderdale, FL, United States
Full-time

The Assistant in Training (AIT) and Assistant Manager position's primary responsibility is to fulfill our mission statement, "to create the most enjoyable shopping experience possible for our Guest... Show more

 • Promoted

Management Trainee

CintasFort Lauderdale, FL, United States
Full-time

Cintas is offering an exciting Management Trainee program designed to kickstart your professional career.We are seeking a motivated and dynamic Management Trainee to join this well-structured progr... Show more

 • Promoted

Sr. Manager, Transformation

FanaticsHollywood, FL, United States
Full-time

Fanatics Collectibles is looking for a seasoned Transformation leader to own some of the highest priority and highest complexity initiatives on our organization's pre-press organization.This is our... Show more

 • Promoted

Director of Learning and Development

Tailored Management ServicesFort Lauderdale, FL, United States
Full-time

Director of Learning and Development Fort Lauderdale.The Director of Learning and Development will provide highly effective Firm-wide training programs for legal and non-legal staff located in all... Show more

 • Promoted

Director of Learning and Development

Tailored ManagementFort Lauderdale, FL, United States
Full-time

Director of Learning and Development.Lead the Future of Learning at a Growing National Law Firm! The Director of Learning and Development will provide highly effective Firm-wide training programs f... Show more

 • Promoted

Training & QA Manager

AtentoHollywood, FL, United States
Full-time

Training And Quality Assurance Manager.Develop and manage training/quality frameworks for new and existing employees, including orientation, on-the-job training, and ongoing professional developmen... Show more

 • Promoted

Management Trainee

Enterprise HoldingsFort Lauderdale, FL, United States
Full-time

Start your career with Enterprise Mobility! We're hiring immediately for our respected Management Training Program.Whether you see yourself in sales, business development, customer service, retail ... Show more

 • Promoted

Assistant Manager in Training

ValvolineFort Lauderdale, FL, United States
Full-time

The Assistant Service Manager In Training at Valvoline Instant Oil Change (VIOC) is a key member of our local team from both a technical and managerial standpoint.This role is ideal for a person wh... Show more

 • Promoted

Senior Continuous Improvement Manager

Clinical DynamixHollywood, FL, United States
Full-time

Senior Continuous Improvement Manager.This is an Onsite position at Company's Tampa, FL, Miramar, FL and Tucker, GA facilities.The Company Management System (QMS) / Continuous Improvement (CI) Lead... Show more