Branch Manager II

Branch Manager II (Open)

Location: Fresno, CA - Filling industrial

How Will You Contribute and Grow?

A successful Branch Manager at Airgas will be a team player with strong leadership skills to support and drive sales. The Branch Manager is responsible for critical issues of branch operations and profitability including safety, sales, sales growth, budgeting, gross margins, operating expenses, customer service, inventory, equipment, building and vehicles, community relations, accounts receivable, and resolution of personnel issues. Our ideal manager will thrive in a positive work environment that they not just enjoy, but contribute to; we share in successes and overcome challenges together. The Branch Manager is responsible for all critical issues of the branch, including retail sales, sales growth, budgeting, attainment of gross margin, and all operational expenses. Other key areas of responsibility include safety, customer service, inventory levels, accounts receivable, and resolution of personnel issues. Schedule and follow-up on deliveries and pre-call customers before scheduled deliveries. Schedule staffing to ensure excellent customer service at all times. Coach, mentor, and plan for the development of direct reports. The salary range for this role is $67,000 to $80,000.

Responsibilities:

• Provides leadership and management direction to associates with day-to-day operations of the retail store, including compliance, retail sales, warehousing, and distribution.
• Lead, coach, and mentor associates; this will include positive motivation and performance evaluation, coaching, providing regular feedback, communicating goals, and leading regular team meetings and calls
• Responsible for adherence to company policies including safety and the use of personal protective equipment. Ensure any injury or accident is reported immediately and investigated promptly.
• Responsible for managing P&L goals and objectives for the branch location. Control costs and monitor fiscal performance compared to budget utilizing the EBITDA tool.
• Assist outside salespersons in all facets, including preparing quotes, maintaining all required literature, providing customer follow-up, and gathering sales leads.
• Maintain and upgrade the branch's selling skills and technical/product knowledge.
• Maintain a positive work environment for the branch in all direct or indirect communications.
• Provides backup support to sales representatives with order entry and customer inquiries.
• Coordinating with territory sales personnel to grow market sales and margins.
• Manages and oversees the branch inventory and daily inventory cycle counts and maintains showroom and warehouse appearance.
• Oversees reoccurring orders process for the branch on a daily basis.
• Posts daily cash and charge orders for all tickets. Manages daily reconciliation of cash and bank deposits.
• Responsible for daily, weekly, quarterly, and annual reporting, such as open order edit lists, quote lists, purchase orders, invoice simulations, and more.
• Ensures that internal and external customers receive prompt acknowledgment and service in a pleasant manner.
• Manages associate training in procedural areas, such as following all Airgas Operating Standards and safety regulations.
• Recruit, retain, and develop the necessary team to ensure success for branch goals.
• Manages work hours and approves overtime in the timekeeping system. Responsible for maintaining hours within the established budget.
• Responsible for managing truck distribution, maintenance, and DOT Compliance.
• Maintains store in a clean and orderly manner.
• All employees are expected to perform any reasonable work request that falls within the qualifications but not specifically described.

Are You a Match?

To perform this position successfully, an associate must be able to perform each job duty satisfactorily. The requirements listed below represent the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable associates with disabilities to perform the essential duties.

Required Education:

• High School diploma or equivalent; Bachelor's Degree preferred in business management, finance or similar.

Required Length and Type of Experience:

• Two plus years experience in industrial retail, inside sales, customer service, and/or inventory control-related positions required; five or more years preferred.
• Two plus years of demonstrated leadership and building teams required.
• Ability to handle multiple tasks concurrently;
• Full P&L management experience;
• SAP or similar software system experience. Intermediate skills in operating a computer in a Windows-based environment are recommended; Experience with Google Suite applications (GMAIL, Calendar, Sheets, Drive, etc.)
• Must be able to work in a drug-free environment.

Knowledge, Skills and Abilities (KSA's):

• Excellent oral and written communication skills; well organized; creative problem solving; strong service orientation; strong interpersonal skills and ability to influence, work independently and as part of a team.
• Must excel in a deadline-oriented environment and demonstrate a high level of competence in organizing and prioritizing multiple work assignments. Ability to deal effectively with a diversity of individuals at all organizational levels.

We Care About and Support Our Airgas Families

This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees. We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children, including 14 weeks of paid child birth benefit for birth mothers on leave, as well as paid parental leave benefits for other associates. Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees' dependents, and an Airgas Scholarship Program for dependent children.

Your Differences Enhance Our Performance

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

Equal Employment Opportunity Information

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.