Managed Payroll / Tax Services Supervisor

Managed Payroll / Tax Services Supervisor

Supervisory Duties Manage a team of Tax and Payroll Processing specialists. Manage client communications and updates. Ensure the team is adhering to and following Payroll/Tax processes and operational tasks. Execute day to day activities when required/needed in support of the team. Escalate operational issues to leadership as appropriate. Make recommendations and implement operational improvements. Participate in sales support activities. Ensure the team is appropriately trained and has knowledge to executed tasks. Provide updates to leadership on performance.

Payroll Team Accountabilities Ensures accurate and timely processing of weekly, bi-weekly, and semi-monthly payroll. Prepares pre and post-processing payroll reports and distributes them to managers for reconciliation and approval. Audits/reconciles time and attendance data for clients. Resolves payroll discrepancies by collecting and analyzing information and responding to inquiries via email or phone. Provides payroll information by answering questions and requests promptly. Maintains payroll operations by following policies and procedures and reporting needed changes. Maintains client confidence and protects payroll operations by keeping sensitive information confidential. Contributes to team effort by accomplishing related results as needed. Maintains accurate payroll records, ensuring compliance with regulations. Processes voids/reversals, stop payments, and returned bank items efficiently. Processes off-cycle payments promptly as needed, ensuring timely disbursement.

Tax Team Accountabilities Manages tax software, implementing new features and updates to optimize efficiency. Responsible for filing all tax payments/returns with all applicable frequencies accurately and on time. Calculates all appropriate adjustments, deductions, and credits in collaboration with clients. Maintains current tax rates or frequencies for clients to ensure accurate filing and payment. Calculates form preparation fees based on return complexity and processing time required. Responds to related tax correspondence and conducts research to resolve issues as they arise. Maintains tax filing spreadsheets detailing returns to be completed, dates, and special client considerations. Assists clients in registering their business with applicable tax agencies. Registers with state reporting agencies as new clients are added for payroll processing. Checks data input and verifies totals on forms prepared to ensure correct tax form completion. Performs any other duties as assigned to support the smooth operation of the payroll department.

Your Profile Ability to managed a team of payroll/tax specialists. Relevant degree or equivalent experience required. 3-5 years of experience in payroll processing. 3-5 years of tax-specific experience required. Experience with Federal, Multi-State, Local Withholding, and Unemployment Tax Forms Filings. Strong communication and writing skills to interact with various departments and outside reporting jurisdictions. Autonomous work environment: Ability to work as a self-directed, independent worker. Strong desire to be a strategic partner with both internal and external stakeholders. Strong knowledge of computer systems including Microsoft Office products. Exceptional attention to detail. Analytical mindset with the ability to dig into details and draw insights from data to assist customers. Experience with SuccessFactors Payroll is preferred.

What We Offer A stimulating work environment at the heart of an entrepreneurial and international culture A transversal approach to our activities, which encourages teamwork and excellence Numerous opportunities for advancement (horizontal, vertical and international mobility) Annual salary increases on the anniversary date to reward performance Multiple training opportunities (internal university, certifications) Certified Happy at Work, we offer a good life balance with telecommuting possibilities A friendly work environment (quarterly team activities, annual international seminar)