Assistant Director of Licensure and Compliance

Assistant Director in the Office of Licensures and Credentialing

Reporting to the Associate Dean of Operations and Analytics in the School of Education, the Assistant Director in the Office of Licensures and Credentialing plays a crucial role in consulting with School of Education faculty to design, develop, and implement policies, processes, and procedures. This includes conducting research and review of federal, state, and local education laws that have implications on teacher preparation, counseling, and educational administration programs. The Assistant Director must stay current on internal policies and procedures related to fieldwork, licensing, and credentialing to ensure alignment with California Commission on Teacher Credentialing (CTC), California Board of Behavioral Sciences (BBS), and Western Association of Schools and Colleges (WSUSC) requirements. The Assistant Director must stay current on educational systems, accreditation standards, and regulatory requirements. Additionally, they are responsible for creating and managing systems for documenting fieldwork, credentialing, licensure, components of programming, ensuring accurate recordkeeping that maintains compliance from entry to licensure.

The duties and responsibilities include, but are not limited to, the following:

• Lead the development, implementation, and refinement of systems, processes, and communications that support compliance, accreditation, and effective operations within the Office of Licensures and Credentialing.
• Consult with faculty on the design, development, and implementation of policies, processes, and procedures pertaining to fieldwork/practicum and credentialing/licensure, with autonomy to recommend and implement best practices that align with compliance and accreditation standards.
• Draft and send communications to faculty and staff related to CTC or BBS updates, fieldwork/practicum, and credential/licensure requirements.
• Manage systems to capture how the School of Education coordinates CalAPA and CalTPA remediation efforts, ensuring accurate tracking to support students in the process of passing state exams.
• Create and manage fieldwork/practicum tracking systems to align with compliance standards, with autonomy to determine the most effective platform and tools for record keeping.
• Ensure that recordkeeping systems are designed to uphold compliance and reporting requirements.
• Develop and oversee systems and forms that serve staff, faculty, and students effectively, incorporating continuous improvement to meet user and compliance needs.
• Liaise and coordinate with associate deans, faculty and staff to gather accreditation materials for submission and support accreditation activities in areas that align with the position as assigned.
• Conduct regular check-in meetings with faculty leadership to discuss ongoing efforts of aligning fieldwork/practicum to curriculum.
• Work with faculty leadership to incorporate the alignment of fieldwork and practicum into the curriculum.
• Update fieldwork handbooks, ensuring that revisions align with accreditation standards.
• Liaise with university web team to ensure School of Education web materials are in compliance and other related content updates.
• Ensure proper MOUs are in place for all fieldwork and practicum activities, including maintaining an accurate list of active partners and establishing an archiving tracking system for all legal contracts.
• Work with the general counsel's office, faculty and staff to review and confirm that all contracts are compliant, accurate, and up-to-date.

Qualifications Guidelines:

Any combination of experience/training/education equivalent to, but not limited to, the following:

Required

Position requires a bachelor's degree required; masters preferred.

Three (3) to five (5) years related experience in higher education.

Considerable knowledge of administrative procedures, word processing, spreadsheets and database software programs.

Highly proficient in administrative reports, analyst and manipulating data, able to demonstrate excellent written and interpersonal communication skills.

Must have exceptional communication, organizational and customer service skills. Ability to interact effectively with on and off-campus contacts; interpret regulations and handle multiple tasks with tight deadlines.

Must be able to work efficiently and successfully with minimum supervision; prioritize and handle multiple tasks and deadlines; be creative and flexible.

Knowledge and Skills:

Knowledge of University, operations, policies, and objectives.

Knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing.

Excellent verbal and written communication skills.

Basic knowledge of mathematics.

Excellent organizational skills, and detail orientated with high accuracy.

Ability to prioritize tasks, meet deadlines and work independently and with minimal supervision in a fast-paced environment with changing priorities.

Demonstrate a high degree of motivation, tact, and diplomacy.

Basic knowledge of record keeping and record retention requirements.

Proficiency in computer skills using Microsoft Office Suite including Excel, Word, and PowerPoint.

Ability to operate standard office equipment.

Aptitude to learn new and evolving technology.

Knowledge of applicable federal and state laws and regulations.

Understand, interpret, and apply federal and state policies and laws.

Ability to recommend appropriate courses of action within established guidelines.

Ability to foster strong, positive relationships and align both internal and external resources to achieve university objectives.

Ability to exercise independent judgment and initiative.

Ability to work effectively with confidential information.

Must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staff.

Physical Requirements/Working Conditions:

Working Conditions:

Duties performed are primarily in an office environment while sitting or standing at a desk or computer workstation or in meetings. Health and comfort prioritized. This position requires flexible working hours, which may include working some evenings, weekends, and some holidays.

Physical Demands:

Incumbents regularly sit for long periods; walk short distances on a regular basis; use hands and fingers to operate an electronic keyboard or other office machines; reach with hands and arms; stoop or kneel or crouch to file; speak clearly and distinctly to answer telephones and to provide information; see to read fine print and operate computer; hear and understand voices over telephone and in person; and lift, carry and/or move objects weighing up to 10 pounds.

To apply: A resume/CV and cover letter are required. In compliance with The Americans with Disabilities Act, if selected for the interview process and accommodations are needed, please call (909) 748-8040. If you are unable to complete an application due to a disability, contact us at (909) 748-8040 to ask for accommodation or an alternative application process.

Background Check: Employment is contingent upon successful completion of a criminal background check. Offers are conditional and may be rescinded if disqualifying information is found or if information was withheld or falsified. Current employees may be affected if the check is not satisfactorily completed.

Driver's License: Certain positions require a valid driver's license and enrollment in the DMV Government Employer Pull Notice Program to verify license status and driving record.

Physical/Psychological Exams: Select positions (e.g., Public Safety, Facilities, Student Affairs, Athletics, ITS) require a pre-employment physical exam, including the ability to lift 50+ lbs. Public Safety Officers must also pass a psychological evaluation.

For more information visit Human Resources (redlands.edu)

Submission of a resume or application indicates agreement that the university may verify any and all information contained therein.

Members of underrepresented groups are encouraged to apply.

An Equal Opportunity Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.