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Legacy Home Health Agency, Inc.
Operations ManagerLegacy Home Health Agency, Inc. • Mcallen, TX, United States
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Operations Manager

Operations Manager

Legacy Home Health Agency, Inc. • Mcallen, TX, United States
9 days ago
Job type
  • Full-time
Job description

Manager Lead Quality Care & Operations

Legacy Home Health Agency is currently seeking a results-oriented manager to oversee the daily operations of our Personal Assistance Services program. The successful candidate will be responsible for ensuring operational efficiency and high-quality service delivery.

The Role (What You'll Do):

  • Manage the daily operations of the PAS/PHC department, ensuring all client service plans are implemented as authorized.
  • Direct the scheduling and assignment of personal care attendants to ensure 100% coverage and service continuity.
  • Manage client files and electronic records in accordance with state licensing standards and Medicaid regulations.
  • Serve as the primary liaison between the agency, clients, family members, and state case managers regarding escalated concerns with services and updates.
  • Conduct regular reviews of service delivery to identify areas for operational improvement and staff training needs.

What You Bring:

  • Experience: Preferred experience in supervising home care operations or care coordination.
  • Communication: Exceptional interpersonal skills and the ability to de-escalate situations.
  • Bilingual: Ability to communicate effectively with our diverse caregiver and client base.

Why Legacy?

  • Supportive Leadership: Work with a team that values communication and problem-solving.
  • Operational Impact: You're leading essential care services, ensuring vulnerable clients never miss a meal or a medication reminder.
  • Professional Growth: We provide training and tools to help you excel.

Ready to lead? Apply today to help manage the care that allows our clients to stay safe and independent at home!

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Operations Manager • Mcallen, TX, United States

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