The EMS Dispatch Director is responsible for overseeing the daily operations of the emergency medical dispatch center. This role involves managing dispatch staff, ensuring efficient and effective dispatching of EMS resources, and maintaining compliance with all relevant regulations and protocols. The EMS Dispatch Director will also be responsible for developing and implementing policies, procedures, and training programs to enhance the performance and reliability of the dispatch center.
Key Responsibilities:
1. Leadership and Management:
2. Operational Oversight:
3. Policy Development and Implementation:
4. Training and Development:
5. Technology and Systems Management:
6. Quality Assurance:
7. Collaboration and Coordination:
8. Reporting and Documentation:
9. Emergency Response:
Qualifications:
Education: Bachelor's degree in emergency management, public safety, healthcare administration, or a related field or equivalent experience.
Experience: Minimum of 5 years of experience in emergency medical dispatch or a related field, with at least 3 years in a supervisory or management role.
Certifications: Emergency Medical Dispatcher (EMD) certification (Preferred).
Skills:
Dispatch Director / EMS Communications • Cincinnati, OH, United States
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