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Playa Bowls
General ManagerPlaya Bowls • Cleveland, OH, United States
General Manager

General Manager

Playa Bowls • Cleveland, OH, United States
30+ days ago
Job type
  • Full-time
Job description

Playa Bowls Manager

Playa Bowls is New Jersey's Original Acai Shop, and our mission is to bring super fruit bowls to the masses using only the freshest, highest quality ingredients while providing a fantastic in-store brand experience.

This is not just another restaurant management role we're looking for someone who can build culture, lead a team, and become the face of the store within the local community.

What We Offer

  • Competitive salary + performance bonus
  • Health, dental, and vision benefits
  • Growth opportunities within a rapidly expanding brand
  • Paid training and development
  • Leadership role in a new store opening
  • High-energy, team-oriented environment

Who You Are

You're an energetic, hands-on leader who thrives in fast-paced environments and knows how to build strong teams.

You take ownership, lead by example, and create a positive customer experience from the moment guests walk through the door.

You're equally comfortable:

  • leading a busy shift
  • coaching employees
  • solving operational problems
  • connecting with customers
  • maintaining high standards

Hospitality experience is important but attitude, leadership presence, and work ethic matter just as much.

Responsibilities

  • Oversee all daily store operations
  • Hire, train, coach, and develop team members
  • Create a strong, positive team culture
  • Maintain food quality, cleanliness, and service standards
  • Manage scheduling, labor, inventory, ordering, and cash handling
  • Resolve customer and employee issues professionally
  • Ensure compliance with food safety and operational procedures
  • Lead by example during busy shifts and peak hours
  • Help drive store performance and community engagement

Qualifications

  • Restaurant, cafe, fitness, retail, or hospitality management experience preferred
  • Strong leadership and communication skills
  • Ability to thrive in a fast-paced environment
  • Organized, dependable, and solution-oriented
  • Comfortable leading younger teams
  • Flexible schedule including weekends and holidays
  • Passion for hospitality, wellness, and customer experience

Additional Requirements

  • Minimum 40 hours/week
  • Must complete company training program prior to opening
  • Must pass Playa Bowls food safety certification within 3 months
  • Ability to lift 2540 lbs and remain active throughout shifts

Why This Role Stands Out

This is an opportunity to help launch a new Playa Bowls location from the ground up and grow with a nationally expanding wellness brand.

We're looking for someone who wants more than just a job we want a leader who can build a team, create an experience, and make an impact in the community.

ADDITIONAL INFORMATION

You are applying for a position with a franchisee of Playa Bowls, not Playa Bowls, LLC or its affiliates. The information you submit will be provided directly to the franchisee. If you are hired, the franchisee will be your sole employer. Franchisees are independently owned and operated businesses that establish their own employment policies, wages, and benefits, which may vary between franchise locations.

Playa Bowls is an equal opportunity employer committed to inclusivity and diversity in our workplace. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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General Manager • Cleveland, OH, United States

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