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Knight Commercial
Regional Operations ManagerKnight Commercial • Houston, TX, United States
Regional Operations Manager

Regional Operations Manager

Knight Commercial • Houston, TX, United States
8 hours ago
Job type
  • Full-time
Job description

Commercial Restoration Manager

Ideal candidate will be managing the operational functions of a commercial fire and water clean-up and restoration in Houston and Austin. This position requires someone dependable, professional, customer service oriented and has great communication skills. Experience in the commercial field is required.

Primary Responsibilities:

  • Demonstrating sound knowledge in commercial restoration services such as fire, water, mold remediation and flood restoration
  • Execute and oversee projects in a completed and established time frame, scheduling of jobs, resources, and manage crews.
  • Experience servicing commercial properties
  • Ensures productivity and coordination of all staff to meet division goals for quality, profitable operations, and client satisfaction.
  • Guarantee customer's satisfaction in all areas of restoration services performed and provides exceptional Client Services to efficiently resolve all customer complaints.
  • Managing Customer and client satisfaction and representing and improving brand operations
  • Overseeing all aspects of safety and health requirements and daily production management.
  • Overseeing status of small and large-loss jobs and communicating processes with management and ownership.
  • Maintaining inventory for equipment, vehicles and facilities related maintenance.
  • Ensure clear communication with entire staff, ability to manage relationships.

Position Requirements:

  • Focus on personal development, team building, and leadership skills is essential.
  • Attention to detail, aptitude for multitasking and calm under pressure.
  • Awareness and respect for safety, using care are caution with teammates and customers.
  • Strength with multitasking and handling deadlines, organizational and leadership skills.
  • Ability to learn quickly and flexible with change and professional challenges.
  • Xactimate experience is required.
  • IICRC Certification is required.
  • Must have current/valid Driver's License.
  • Must be willing to travel 75%

Compensation:

  • Base salary between $80,000 - $100,000
  • Commission of net profit on mitigation jobs managed and completed
  • Monthly vehicle allowance and fuel card
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Regional Operations Manager • Houston, TX, United States

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