The Customer Success Manager will lead a team that plays a substantial role in meeting Vistra Retail customer retention, customer experience and unit margin targets. They will strategically lead efforts with our third-party contact centers to maximize performance among 200+ Customer Success team members. Oversee data analytic activities that measure and forecast customer lifecycle trends. Partner with cross functional teams to identify areas to improve customer retention and create Formula Won experiences.
Key Accountabilities
Education, Experience & Skill Requirements
Key Metrics
Job Family
Marketing
Company
Vistra Retail Operations Company
Locations
Irving, Texas, Texas
We are a company of people committed to: Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective Communication. If this describes you, then apply today!
Manager, Customer Success • Irving, TX, United States
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety o... Show more
Urban Air Adventure Park is gearing up to ACTIVATE AWESOME.We are seeking a highly-motivated candidate to support our vision.In this role, the Manager motivates, instills accountability and achieve... Show more
Customer Onboarding Specialist.This role focuses on helping new professional tax preparer clients successfully set up and use the TaxAct software suite.Guiding customers through initial setup and s... Show more
Manager, Product Management - Subscription Management And SSO.Mastercard is a global technology company in the payments industry.Our mission is to connect and power an inclusive, digital economy th... Show more
Customer Success ManagerThe Customer Success Manager will report into CS leadership and work closely with both internal teams (such as Account teams, Delivery, Customer Care, Product Management and... Show more
At Panera, our leaders are celebrated for bringing out the best in their teams.Enjoy great perks, a welcoming culture, and the opportunity to make a real impactevery day.Get ready to rise and come ... Show more
Technical Program Manager III, Ai Agents Development, Cloud Infrastructure.Mid Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied kn... Show more
Vendor Management Lead, Drug Development.On behalf of our client, a global pharmaceutical company, IQVIA is looking for a Vendor Management Lead, Drug Development.The profile will be responsible fo... Show more
Directs the sales activities of the dealership by performing the following duties personally or through subordinate supervisors.Ensures that all federal, state, local and company policies are follo... Show more
Drive Your Career Forward with Grapevine Honda!.Grapevine Honda is one of the largest Honda dealerships in Texas, and our business continues to grow as we expand our customers throughout the DFW ma... Show more
The Nothing Bundt Cakes (NbC) Assistant Bakery Manager works alongside the Bakery Manager and team members to create the highest-quality cakes, a warm, welcoming environment, and superior guest exp... Show more
Be a part of what we are building here at Arby's.At Arby's, we are guided by our six core values: Dream Big, Work Hard, Get it Done, Play Fair, Have Fun, and Make a Difference.We welcome you to the... Show more
The Client Success team follows a Client for Life Philosophy, and individuals in this role ensure that every Gartner client receives value far exceeding their investment.Associates seek to understa... Show more
Wolters Kluwer Tax & Accounting is seeking a strategic, commercially minded, and customer focused Product Manager to lead and accelerate the modernization, platform scalability, and revenue growth ... Show more
AnewHealth is one of the nation's leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needswherever they call home.We enable better outco... Show more
Directs the sales activities of the dealership by performing the following duties personally or through subordinate supervisors.Ensures that all federal, state, local and company policies are follo... Show more
Client Success Manager Job Duties: Train CS team in the coaching/management process for clients in regards to ... Show more
Cintas is seeking a Service Manager to directly manage our customer facing Service team.Responsibilities include hiring and performance management; managing the overall performance of a team; provi... Show more
Support Services / Customer Success Lead.The Support Services / Customer Success Lead is responsible for the ongoing service relationship after deployment, including support processes, SLA performa... Show more
Operational Excellence Manager.The Operational Excellence Manager will lead and support process improvement initiatives within the Anatomic and Clinical Pathology Lab.This role is responsible for i... Show more
