General Manager Operations Brookside Golf ClubBrookside at The Rose Bowl1133 Rosemont AvePasadena,

General Manager

Brookside Golf Club at The Rose BowlLos Angeles County's oldest golf course with a 95-year legacyis seeking an experienced General Manager to lead the club into its next chapter. Nestled in Pasadena's scenic foothills and steeped in history, Brookside offers a unique opportunity to oversee one of Southern California's most storied golf destinations.

This is a rare opportunity to lead one of Southern California's most iconic golf clubswhere deep-rooted tradition meets forward-thinking innovation. As General Manager, you will partner closely with the City of Pasadena and lead a seasoned team of department heads to deliver exceptional service, drive operational excellence, and create a welcoming and inclusive environment for golfers, guests, and the community.

With the backing of Troon's industry-leading resourcesincluding robust operational systems, financial tools, HR support, and marketing expertiseyou will be well-positioned to enhance the overall experience while preserving the rich heritage and charm that make Brookside a cornerstone of the Pasadena community.

If you're a dynamic leader who excels in building relationships, inspiring teams, and shaping the future of a landmark club, we encourage you to explore this exciting opportunity at Brookside Golf Club.

Annual Salary: $160,000-$165,000 + bonus incentive

Key Responsibilities:

• Strategic Leadership: Execute and evolve a strategic plan that supports long-term vision while elevating service and experience.
• Operational Oversight: Lead day-to-day club operations, including golf, F&B, tennis, aquatics, and events to ensure efficiency and excellence.
• Member Engagement: Build strong relationships with members through visibility, communication, and hospitality leadership.
• Financial Management: Oversee budgeting, forecasting, and economic performance to ensure long-term sustainability.
• Team Leadership: Develop a high-performing leadership team and culture of accountability, service, and professionalism.
• Board & Governance: Serve as a key liaison to the Board, providing transparency, recommendations, and performance updates.
• Experience & Programming: Ensure exceptional execution of events, tournaments, and lifestyle programming that enhance member satisfaction.
• Capital Project Leadership: Facilitate and lead capital improvement projects and reinvestment strategies that enhance the overall club experience, ensuring alignment with member expectations, long-term planning, and financial stewardship.

Candidate Profile: The ideal candidate is an experienced and strategic leader with a proven track record of success in private club management, Food and Beverage, or luxury hospitality. This individual must possess the operational expertise, financial acumen, and interpersonal skills necessary to lead a top-tier club. They will be driven by a passion for service excellence and the ability to foster a strong sense of community.

Key Qualifications:

• Leadership Experience: Minimum of 5-7 years in a senior leadership role within a private club, hospitality, or luxury service environment.
• Operational Expertise: Strong background in club operations, including food & beverage, golf, and event management, with a proven ability to deliver high-quality member experiences.
• Financial Acumen: Demonstrated success in managing budgets, driving profitability, and achieving financial sustainability.
• Member-Centric Approach: A deep commitment to understanding and exceeding member needs, with a track record of building strong member relationships.
• Strategic Thinker: Ability to align operations with long-term strategic goals, ensuring the club continues to evolve and grow in a competitive market.
• Team Leadership: Proven ability to build and lead high-performing teams, with a focus on professional development, collaboration, and accountability.
• Communication Skills: Excellent interpersonal and communication skills, with the ability to engage effectively with members, staff, and the Board of Directors.

Preferred Qualifications:

• Bachelor's degree in hospitality management, business administration, or a related field.
• Certified Club Manager (CCM) designation or equivalent is preferred.
• Experience working closely with a Board of Directors in a private club or luxury service environment is a plus.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.