Talent.com
HELP USA
Program DirectorHELP USA • Bronx, NY, United States
Program Director

Program Director

HELP USA • Bronx, NY, United States
1 day ago
Job type
  • Full-time
Job description

Program Director for Serenity

The Program Director for Serenity, a DHS-funded 52-bed transitional shelter serving single adult men, is responsible for the overall management and oversight of shelter operations, ensuring quality service delivery, program compliance, and the effective day-to-day functioning of the facility.

Your responsibilities will include:

  • Managing the day-to-day programmatic operation of the facility.
  • Providing administrative and case management support to the assistant director and social service team to ensure sound casework practice, contractual compliance with program goals and objectives, and adherence to DHS and HELP policies and procedures.
  • Recruiting, orienting, managing, and evaluating all program and operations staff, providing appropriate training and supervision to ensure that all clients are provided with quality services at all times.
  • Developing and nurturing an environment that fosters staff satisfaction and retention.
  • Assessing effectiveness of service delivery and identifying gaps in service.
  • Support efforts to maintain compliance with agency policies, procedures, and applicable regulations.
  • Assist with ensuring the facility remains safe, clean, and well-maintained by coordinating with maintenance and security staff as needed.
  • Help track expenses, process purchases, and support budget-related activities in accordance with agency guidelines.
  • Provide on-call support for emergencies outside of regular business hours.
  • Assist with building and maintaining relationships with community partners and external resources that support program operations and participant needs.
  • Coordinate with community organizations and service providers to support program activities and referrals.
  • Maintain accurate and timely records, reports, and documentation in agency systems.
  • Provide support during emergencies and assist with after-hours coverage when needed.

You're a great fit for this role if you have:

  • Bachelor's Degree in Social Work or a related field, with a Master's Degree preferred.
  • Minimum of five years' management experience, including proven supervisory and staff development skills.
  • Proven ability to lead in residential or shelter-based environments.
  • Excellent oral and written communication skills.
  • Computer literacy, particularly with Microsoft Office applications.
  • Familiarity with DSS, DHS, OTDA, and best practices in supportive housing and homelessness services.
  • Bilingual (English/Spanish) is a plus

Compensation

Actual compensation will not be less than the applicable minimum wage, prevailing wage, or exempt salary requirements under federal, state and local laws.

We Have GREAT BENEFITS!

  • Health insurance through Cigna, including dental and vision, with an option that covers the entire family with minimal employee contribution.
  • Generous Paid Time Off!
  • 401(k) with Company contribution, even if the employee doesn't contribute.
  • And More!

Who We Are

At HELP USA, we work to ensure that everyone has a place to call home. We're one of the nation's largest non-profit homeless services providers and low-income housing developers serving at-risk populations, including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness.

EOE. A Drug-Free Workplace.

Create a job alert for this search

Program Director • Bronx, NY, United States

Similar jobs

OCM Program Director

Ace StackNew York, NY, United States
Full-time

The Organizational Change Management (OCM) Director is responsible for guiding organizations through all phases of change initiatives, ensuring seamless adoption and lasting success.This role requi... Show more

 • Promoted

Clinical Director

Boca Recovery CenterEnglewood, NJ, United States
Full-time

Location: On Site Englewood, NJ.Department: Clinical Services Reports to: CAO Salary: Competitive, commensurate with experience.Founded in 2016, Boca Recovery Center is a nationally recognized pro... Show more

 • Promoted

Program Director

HELP USABronx, NY, United States
Full-time

The Program Director for Serenity, a DHS-funded 52-bed transitional shelter serving single adult men, is responsible for the overall management and oversight of shelter operations, ensuring quality... Show more

 • Promoted

Program Director

The Fedcap GroupNew York, NY, United States
Full-time

The WeCARE Program Director is responsible for overseeing all WeCARE operations for the Manhattan/Staten Island WeCARE contract.The Program Director is responsible for maintaining relationships wit... Show more

 • Promoted

Program Director (DHS)

African American Planning Commission, Inc.Brooklyn, NY, United States
Full-time

Reporting Relationships: Program Directors report to Chief Operating Officer (COO).Principal Duties and Responsibilities:.Under the general supervision of the Chief Operating Officer, Program Direc... Show more

 • Promoted

Associate Director, Program Management

Publicis Groupe Holdings B.VNew York, NY, United States
Full-time

Associate Director Of Program Management.The Associate Director of Program Management is responsible for the health and quality of a large client program, or a large portfolio of programs, focusing... Show more

 • Promoted

Assistant Program Director

Northeast Family ServicesBronx, NY, United States
Full-time

Ready for a summer schedule that works for you? Summer Fun Fridays at Northeast Family Services! We close at 12:30pm every Friday from Memorial Day through Labor Day giving our team more time to r... Show more

 • Promoted

Sr. Specialist, Program Management

L3Harris TechnologiesClifton, NJ, United States
Full-time

Specialist, Program Management.L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do.Our employees are unified in a shared dedication to ou... Show more

 • Promoted

Program Director

Roads to SuccessBronx, NY, United States
Full-time

Salary/year Level Experienced Position Type Full Time Education Level 4 Year Degree Category Education.Job Description Program Director (Fulltime).OUR MISSION: Our mission is to inspire and empowe... Show more

 • Promoted

Program Director

PhaxisBronx, NY, United States
Full-time

Valid NYS LCSW-R, LCSW, LMSW licensure required; five (5) to seven (7) years of administrative experience in successfully supervising the operations of Scatter Site Housing Programs; five or more y... Show more

 • Promoted

Director, Technical Program Management

Capital OneNew York, NY, United States
Full-time +1

Director, Technical Program Management.Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms?.At Capital One, we're changing bank... Show more

 • Promoted

Programs & Projects Director, xScale (Deal Program Lead)

EquinixNew York, NY, United States
Full-time

Equinix is the world's digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.A place where bold ideas are welcomed, hum... Show more

 • Promoted

Memory Care Program Director

Geneis HealthcareRidgewood, NJ, United States
Full-time

We are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service.As a leading provider in the long-term care industry, we believe in fostering a co... Show more

 • Promoted

Program Director, Feeding Our Neighbors (FON)

Catholic Charities of the Archdiocese of New YorkBronx, NY, United States
Full-time

The Director provides administrative and programmatic leadership for the Catholic Charities Feeding Our Neighbor’s Program (FON), a well-established Emergency Food Services program that has been me... Show more

 • Promoted

Career Access Program Director

Met CouncilBrooklyn, NY, United States
Full-time

Career Access Program Director.Met Council is America's largest Jewish charity dedicated to serving the needy.We fight poverty through comprehensive social services and by treating each client with... Show more

 • Promoted

PROGRAM DIRECTOR

Hamilton-Madison HouseNew York, NY, United States
Full-time

Hamilton-Madison House is seeking a Program Director who will be responsible for the overall administration and clinical management of a licensed outpatient chemical dependency treatment facility, ... Show more

 • Promoted

Memory Care Program Director

Powerback RehabRidgewood, NJ, United States
Full-time

We are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service.As a leading provider in the long-term care industry, we believe in fostering a co... Show more

 • Promoted

Program Director

IntersourcesJersey City, NJ, United States
Full-time

Location: Hybrid (remote with periodic Boston/Jersey City onsite).Duration: Initial 6 months discovery with extension into multi-quarter execution.Scope: Lead MF trading modernization (order entry/... Show more

 • Promoted

Director of Day Program

Elevate Career GroupMonsey, NY, United States
Full-time

Experienced Leader Needed To Direct Day Program.An established OPWDD provider is seeking an experienced leader to direct operations of a vibrant day program serving 40+ young adults with intellectu... Show more

 • Promoted

Director

St. Barnabas Health System, Inc.Bronx, NY, United States
Full-time +1

Show more