IT Manager

IT Manager

B.L. Harbert International is seeking an IT Manager to support the International Operations Group in Birmingham, Alabama. Candidate will lead day-to-day IT operations for U.S. offices for the international construction group, manage a small team of support representatives, and design/manage cloud infrastructure (Azure/AWS) and hybrid connectivity. Candidate must possess strong technical skills with exceptional communication and relationship-building.

Responsibilities

• Lead and mentor 34 IT support reps across multiple offices
• Oversee onboarding/offboarding; ensure timely, secure access
• Manage Microsoft 365, Dell/Apple endpoints; optimize Birmingham micro-data center
• Administer Freshservice, AD Manager, Azure Entra, Intune, Meraki; align with global IT
• Design, deploy, and manage AWS/Azure infrastructure; implement VPCs/VNets, subnets, routing, Security Groups/NSGs, ALB/NLB/Azure LB, VPNs, ExpressRoute/Direct Connect, Transit Gateway/VNet peering
• Configure and maintain DNS (Route 53/Azure DNS), including private DNS
• Implement IAM/RBAC with least privilege; encryption via KMS/Azure Key Vault
• Enforce governance guardrails (AWS Control Tower/SCPs, Azure Policy); support NIST/CIS/SOC 2 compliance
• Deploy/maintain EC2/Azure VMs, RDS/Azure SQL/managed databases, S3/Blob storage
• Monitor via CloudWatch/Azure Monitor/Log Analytics; support DR/HA designs
• Partner closely with operations, field teams, and leadership; communicate plainly and build trust
• Have a thorough understanding of Power Platform and SharePoint

Project Management & Delivery

• Lead and manage complex IT and cloud-infrastructure projects using structured project management methodologies
• Develop and maintain project plans, timelines, budgets, resource allocations, and risk registers
• Coordinate cross-functional workstreams (IT, Operations, Security, Field/Construction teams, vendors) to ensure alignment and on time delivery
• Facilitate project meetings, provide status reporting, and manage stakeholder and executive communication
• Identify cross-team dependencies, issues, and risks; drive mitigation strategies and corrective action plans
• Ensure all projects adhere to internal governance, documentation standards, and change control procedures
• Manage project related vendor relationships, SOWs, and performance expectations Improve project execution consistency by standardizing templates, workflows, and delivery processes

Requirements

• US Citizen
• Ability to obtain and maintain a U.S. Government Security Clearance
• 5+ years IT operations with 2+ years in leadership/mentorship
• 3+ years hands-on AWS/Azure infrastructure experience; strong cloud networking
• Production support experience; hybrid identity (AD + Entra ID)
• Infrastructure as Code experience (Terraform/CloudFormation/ARM/Bicep)
• Strong troubleshooting, documentation, and communication skills

Preferences

• AWS Solutions Architect (Associate/Professional), Azure Administrator (AZ-104), or Azure Solutions Architect (AZ-305)
• Experience in regulated/compliance-driven environments
• EKS/AKS; Defender for Cloud, GuardDuty; Azure DevOps/GitHub Actions
• Degree in CS/IS is a plus (equivalent experience considered)

Behavioral Attributes

• Exceptional relationship-building; low-ego, high-ownership
• Calm, steady communicator under pressure; proactive and transparent
• Matrix-friendly collaborator; plain-English translator of technical concepts
• Curious, mentor-oriented, and trusted for reliability

Physical Demands

To perform the duties of this job, the employee must:

• Have the ability to repetitively use hands to grasp, reach above and below with arms, and work overhead
• Have the ability to stoop, bend, walk, kneel, crouch and crawl
• Have the ability to lift, carry and/or move up to 25 lbs. of weight in the form of paper, boxes, files, etc.
• Have the ability to sit for extended periods with occasional standing required
• Possess the manual dexterity to operate office equipment, filing, and perform specialized skills
• Possess a high degree of concentration necessary in a busy office environment

Work Environment

To perform the duties of this job, the employee

• Must be able to work in an office environment
• Must have flexibility with hours in order to better accommodate business needs

B.L. Harbert International, LLC offers an excellent benefits package including a competitive US base salary, BCBS medical and dental, group insurance, 401K plan and paid holidays and vacation.

B.L. Harbert International, LLC is an EOE/Vets/Disabilities

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.