President of Rochester

President Of Home Care, Rochester

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Job Summary:

The President of Home Care- Rochester is the senior executive leader responsible for driving the organization's next phase of growth, operational excellence, and market expansion in the Rochester region. This role oversees all aspects of home care operations, including strategic planning, business development, team leadership, and service innovation. The President will build and nurture high-performing teams in recruitment, intake, clinical, and operations, while forging strong relationships with payors, referral sources, and community partners. The ideal candidate brings proven expertise in home care growth, market-building, and operational leadership, with a focus on scaling service capacity, launching new programs, and delivering exceptional care in a dynamic and competitive environment.

Essential Duties and Responsibilities:

Serve as the chief executive and growth architect for the Rochester region, accountable for all aspects of home care operations and business development.

Develop and implement a bold vision and multi-year strategy to expand weekly service hours and establish Always Compassionate Health as a market leader in home care delivery.

Lead, mentor, and scale high-performing teams across operations, recruitment, intake, and clinical functions to support rapid growth and exceptional care standards.

Drive contract acquisition and relationship-building with payors, health systems, community agencies, and referral sources.

Demonstrated success in team building, business development, and market penetration.

Oversee the launch and expansion of innovative service lines, including home infusion, post-acute care, and specialty programs.

Ensure operational excellence, regulatory compliance, and a culture of accountability and high performance.

Analyze market trends and performance data to identify growth opportunities and remove barriers to scaling.

Strong understanding of revenue drivers, cost management, and financial KPIs in a home care or healthcare environment.

Represent the organization in the Rochester community and with key stakeholders to enhance brand reputation and market presence.

Foster a culture of continuous improvement, adaptability, and patient-centered care.

Qualifications/Education:

Master's degree (preferred) in healthcare administration, business, or related field.

BA (required) in healthcare administration, business, or related field.

Experience launching or expanding new service lines (e.g., home infusion, post-acute care).

Evidence of community involvement and local market engagement.

Requirements:

Minimum 7-10 years of progressive leadership experience in home care, healthcare services, or a related field, with a track record of market growth and operational scale-up.

Deep understanding of Rochester and broader New York home care market, including regulatory requirements, payor mix, and competitive landscape.

Direct experience securing and managing contracts with DSS, MLTCs, VA, private pay, and specialty service lines (e.g., infusion, school nursing).

Demonstrated ability to meet or exceed aggressive intake, recruitment, and service hour targets in a fast-paced environment.

Familiarity with home care management software, applicant tracking systems, and analytics tools for real-time performance monitoring.

Exceptional interpersonal, negotiation, and presentation skills to represent the organization with internal and external stakeholders.

Work Environment:

Always Compassionate Health is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Always Compassionate Health are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, creed, national, social or ethnic origin, political viewpoint, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, protected veteran status, citizenship status when otherwise legally able to work, or any other status protected by the laws or regulations in the locations where we operate.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Rochester, NY 14610 (Required)

Ability to Relocate:

• Rochester, NY 14610: Relocate before starting work (Required)

Work Location: In person