EVP/Chief Banking Officer

EVP/Chief Banking Officer

Position Type Full Time

Description

Position Purpose:

Serves as a key member of the executive leadership team responsible for driving strategic growth through integrated oversight of Lending, Treasury Management, Retail, and Marketing departments. Champions a client and community focused approach to service, ensuring every client receives tailored solutions that enhance the overall customer experience.

Job Duties and Responsibilities:

• Develop and execute a collaborative relationship strategy across lending, treasury management, and marketing.
• Serve as a visible ambassador of the Bank, cultivating trust with clients, partners, and stakeholders.
• Lead lending teams in delivering responsive, compliant, and community-focused credit solutions.
• Drive portfolio growth while maintaining prudent risk management and credit quality standards.
• Collaborate with credit analysis team to streamline processes and enhance client experience.
• Develop, implement, and maintain a lender performance scorecard system in partnership with executive leadership to align with organizational goals and strategies.
• Champion innovation and transformation across the Bank's business model and service delivery, while ensuring retention of community values.
• Expand treasury services for commercial clients, including enhanced cash management, fraud prevention, and liquidity solutions.
• Provide executive support to Retail leadership, ensuring retail strategies, operations, and customer experience initiatives align with the bank's overall business objectives.
• Cultivate and maintain strong relationships with high-value clients, community leaders, and business partners.
• Monitor market trends, competitive positioning, and regulatory developments to identify opportunities and risks.
• Ensure compliance with government regulations and bank policies.
• Complete required annual training and maintain knowledge relevant to the role.
• Participate in bank and community initiatives to strengthen visibility and reinforce Firstar's commitment to the communities it serves.
• Perform additional responsibilities as assigned in support of the Bank's priorities and objectives.

Qualifications

Skills and Abilities Required:

• Deep understanding of banking trends, customer behaviors, and competitive positioning.
• Strong grasp of financial statements, credit risk, and portfolio performance metrics.
• Ability to represent the Bank in civic, nonprofit, and business circles with authenticity and impact.
• Ability to coach, mentor, and retain high-performance relationship managers and frontline employees.
• Committed to promoting collaboration, accountability, and respect across departments.
• Skilled in streamlining workflows, improving service delivery, and enhancing client onboarding experience.
• Familiarity with CRM platforms, digital banking tools, and treasury technology solutions.
• Ability to navigate complex client needs and internal priorities.
• Strong understanding of regulatory frameworks within the banking industry.
• Strong computer skills; proficient in Microsoft Word, Excel, Outlook and PowerPoint.

Experience and Education Requirements:

• Bachelor's degree in business, finance or related field, or equivalent business education combined with experience.
• Proven experience in executive leadership with a minimum of ten (10) years of banking or financial services industry experience in commercial lending, and/or treasury management.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer, with occasional standing and walking throughout the office.
• Occasional bending, reaching or stooping as needed to retrieve files, office supplies, or materials.
• May occasionally lift and/or move items up to 25 pounds (e.g., files, office supplies, packages.)
• Requires the ability to communicate effectively, including the use of visual acuity for reviewing documents and screens and auditory ability for conversations in person and by phone.

Core Values in Action:

• Integrity: Leads by example with ethical decision-making, honesty, and accountability.
• Trust: Builds confidence through transparent communication and consistent follow-through.
• Respect: Treats others with kindness, professionalism, and appreciation for diverse perspectives.
• Better Together: Fosters collaboration and teamwork to achieve shared goals through strong, trust-based relationships.
• Client & Community Focused: Puts clients and community first through responsive service and meaningful engagement.

Firstar Bank is proud to be an Equal Opportunity Employer: EEO/M/F/Disabled/Vets