Project Manager

Customer Project Manager

Gutor is a leading international manufacturer of UPS systems for industrial applications. The company has been in business for over 75 years and has a proven track record of delivering high-quality products and services. Gutor's products are designed to meet the demanding needs of industries such as oil & gas, petrochemical, chemical, nuclear, and transportation. The company also has a global presence with over 600 employees in more than 30 countries.

To strengthen our team, we are looking for a Customer Project Manager for our UPS production site. In this role you will manage exciting projects in an international industrial environment, lead the respective project teams, monitor, and control financial progress and budget and finally be the main point of contact towards our customers. You will accompany the projects from order to commissioning, support in technical questions and actively contribute to develop our Solution Center Project Management Team at Gutor.

The customer project manager is the permanent and primary customer contact person for the duration of the project contract, from the stage of project transfer from the sales department through the closure of the project. The Customer Project Manager manages standard ETO customer projects in accordance with the ETO CPP process, with the goal of executing the project to meet the required standard of quality, time, and cost. The goal is to achieve a high level of customer satisfaction while optimizing the profit margin.

Main responsibilities

Customer Management:

Point of contact for Project and Technical Communication (except Customer when Technical Leader/Manager is part of the Project Team) with the customer.

Involves the customer in decision-making processes and provides regular information on project progress (progress reports).

Responsible for customer inspections (PIM/FAT/Packing Inspection).

Project Execution (Planning, Steering & Controlling):

Ensures that Sales initiates the hand over to execution. Participation at Customer Kick Off Meeting and initiates internal project Kick Off Meeting.

Handles the planning elements and milestones according Gutor Project Process (ETO CPP) in coordination with the Project Planning, Operation, Engineering (Customer Service teams).

Identifies and minimizes non-conformance costs.

Leads and organizes status meetings for a regular project status review with the project team if required. Close cooperation with the assigned Application Design Engineer.

Monitors document submission status in cooperation with documentation teams.

Required qualifications

Minimum 3 years in the Electrical or Oil and Gas industry.

Minimum 5 years of experience in Project Management.

Strong communication skills (situational adapted, sensitivity, politeness).

Project Management skills (Tools, Methods concerning duties and responsibilities, knowledge of projects finance, upselling, knowledge of economics in project business).

Fluent in English (written and oral), Optional: Spanish.

Ability to handle several projects in parallel.

Ability to review and understand the project specifications and ensure implementation and identify deviations (commercial, scope, schedule, inspection, documentation...etc.)

Basic Technical knowledge.

Knowledge and skills desired but not essential

Experience in the O&G Industry.

UPS knowledge.

Technical Engineering Degree (HF).

Fluency in Spanish.

Understanding of invoicing requirements and managing financial aspects ex, letter of credit, Bank guarantees...etc.

Knowledge in power distribution systems (AC/DC Panels and DC switchboards).

Personal attributes

Leadership Capabilities, e.g. team development, team motivation, coaching, mentoring - Results/Solution Orientation - Motivation and Inspiration - Customer Focus - Decision Making - Organizational and Quality orientation.

Ability to work in an international and multicultural environment.

Initiative to acquire knowledge and skill to improve job performance continuously.

Position Type:

This is a full-time, salaried/exempt position. Days and hours of work are Monday-Friday, 8:00 am - 5:00 pm.

What we offer:

• The base salary range for this position is $100,000-$120,000 USD, depending on experience and qualifications.
• Paid holidays
• Paid Time Off: 20 days of vacation
• 401(k) plan: up to 6% company matching contribution
• Cigna Dental and Vision Insurance
• FSA and HSA savings account options
• Basic Life and AD&D Insurance
• Voluntary supplemental life insurance
• Health & Fitness Reimbursement

Physical requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to sit for long periods of time, stand, talk and hear.

Gutor is an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.