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Vernon Donovan - State Farm Agent
Customer Service Manager - State Farm Agent Team MemberVernon Donovan - State Farm Agent • Savannah, GA, United States
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Customer Service Manager - State Farm Agent Team Member

Customer Service Manager - State Farm Agent Team Member

Vernon Donovan - State Farm Agent • Savannah, GA, United States
11 days ago
Salary
$40,000.00–$55,000.00 yearly
Job type
  • Full-time
Job description

Service Manager Position

As a Service Manager with Vernon Donovan State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are a customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Benefits include a bonus based on performance, company parties, a competitive salary, free food and snacks, paid time off, and training and development.

Compensation: $40,000.00 - $55,000.00 per year

Responsibilities

  • Oversee the customer service team and daily operations.
  • Develop and implement customer service policies and procedures.
  • Handle escalated customer complaints and issues.
  • Train and mentor customer service representatives.

Qualifications

  • 5+ years of experience in customer service, with 2+ years in a managerial role.
  • Leadership and organizational skills.
  • Communication and problem-solving abilities.

About Our Agency

  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • Our office is located on the corner of 38th Street and Ogeechee Rd.

We Look Forward To Speaking With You

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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Customer Service Manager - State Farm Agent Team Member • Savannah, GA, United States

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