Sales Engineer Manager

Sales Engineer Manager

Location: Needham, MA (hybrid) (or remote)

The company uses advanced Motor CAD and patented PCB (printed circuit board) stator technology to create next generation electric motors for multiple applications. Award-winning Print Stator software powers the design, manufacture and integration of PCB Stator motors that are lighter, quieter, and more energy and space efficient across a broad range of use cases. Collaborated with multiple organizations to create optimized motor solutions across many industries: HVAC, consumer electronics, e-mobility, fitness, medical, robotics, renewable energy, aerospace, defense, and more. The possibilities are limitless. Come be a part of a disruptive electric motor design and software company!

Job Overview: The company is seeking a player-coach Sales Engineer Manager with strong industry knowledge to support our sales team. This role will offer an opportunity in an energetic and diverse environment, interfacing with customers across various industrial sectors (including HVAC/R, pumps, robotics, aerospace & defense and others). This position is responsible for owning and supporting the team in creating detailed proposals, negotiating customer agreements, managing key customer accounts, acting as liaison between commercial and technical teams, attending and helping to conduct trade shows, among other tasks. The Sales Engineer Manager will generate/coordinate technical proposals and follow through on sales leads. They will work with the business leaders, engineering, software, marketing, and other teams to generate and convey motor solutions to potential customers and build working rapport with customer teams. This role requires a mix of mechanical systems expertise, technical knowledge of motors, hands-on engineering understanding, and polished communication skills. The right candidate will be extremely motivated, organized, goal oriented, and competitive. Must be willing and able to travel frequently domestically and occasionally internationally. General knowledge in the industrial motor industry required, as well as a strong electrical, mechanical and sales aptitude.

Key Responsibilities:

• Create and execute plans to grow the existing customer base. Visit potential customers and quickly assess needs, follow-up, and convert customer opportunities into profitable sales.
• Develop technical solutions with the engineering team and coordinate customer proposal efforts. Work with customers to define project scope, deliverables, and requirements specifications. Manage complex sales processes requiring involvement of many stakeholders both at the customer and internally. Technical, economical, logistical and financial aspects are involved in creating a proposal.
• Follow up on customer inquiries and develop rapport with customer to ensure customer needs are understood. Must be able to identify the value of technology for the customer's application. Must be able to qualify leads and present the value proposition.
• Coordinate with customers and internal teams to bring ideas from concept through contract. Manage time and priorities for maximum efficiency using available resources, while performing a multitude of tasks, and meeting deadlines.

Qualifications and Skills:

• Engineering Degree (Mechanical/Electrical/Systems) with 7-10+ years of sales experience in industrial verticals. General knowledge in the industrial motor industry required, as well as a strong electrical, mechanical and sales aptitude.
• Strong knowledge of industrial equipment, components, and system design (e.g., air handlers, fan systems, compressors, pumps, robotics applications, motors, controls).
• Demonstrated experience supporting OEM customers or large-scale B2B technical sales. Experience coordinating complex projects and teams with professionalism, collaboration, and persistence.
• Exceptional communication skills. Able to present and develop rapport with the audience while explaining complex concepts and processes. Able to convey messages and engage in technical and business discussions.
• Demonstrated track record of year over year sales growth from prior sales experience. Experience with CRM software.
• Exceptional interpersonal skills and customer service mindset. Self-starter; self-motivated; sense of urgency; well organized; ability to achieve goals.

To perform the job successfully, an individual should demonstrate the following: Analytical - Synthesize complex or diverse information; collect and research data; use intuition and experience to complement data; design work-flows and procedures. Business Acumen - A positive attitude and professional image with impeccable business ethics. Driven, passionate, and results oriented. Problem Solving - Identify and resolve problems in a timely manner; gather and analyze information; skillfully; develop alternative solutions; work well in group problem solving situations; use reason even when dealing with emotional topics. Achievement Focus - High level of drive, energy and initiative, capable of working effectively with minimal guidance. Self-starter, who takes initiative, co-operates with and leverages internal resources. Well organized and capable of establishing and maintaining proper priorities. Focus on results rather than activities. Communications - Ability to explain complex technical concepts clearly and confidently to varied audiences. Establish customer rapport. Customer Service - Manage complex customer needs; Respond promptly to customer needs; Solicit customer feedback to improve service; Respond to requests for service and assistance; Meet commitments. Reasoning Ability - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Work Environment / Physical Demands:

• Time will be split between office/desk and customer sites.
• Up to 30% travel may be required

Benefits:

• Comprehensive Health Coverage (Medical/Dental/Vision)
• 401(k)
• Unlimited Paid Time Off (PTO)
• Flexible schedule including hybrid possibilities