Process Improvement Advisor - FT - Days - Process Improvement - Admin @ MV

Job Opportunity at El Camino Health

El Camino Health is committed to hiring, retaining and growing the best and brightest professionals who will carry our mission and vision forward. We are proud of our reputation in the community: One built on compassion, innovation, collaboration and delivering high-quality care. Come join the team that makes this happen.

Applicants MUST apply for position(s) by submitting a separate application for each individual job posting number they are interested in being considered for.

Full Time Equivalent (FTE): 1

Scheduled Bi-Weekly Hours: 80

Work Shift: Day: 8 hours

Job Description

Form, lead, and facilitate cross functional teams in the planning, developing, coordinating and implementing of performance improvement and/or patient experience initiatives. Coach and advise on efforts that will serve to improve efficiency, quality, and the patient experience.

Key Responsibilities

• Lead cross functional teams through improvement efforts, ensuring implementation runs smoothly and that gains are sustained and measured through data analysis and ongoing measurement of actionable performance data.
• Facilitates the diagramming and evaluation of existing processes, including identification of gaps, root cause analysis of issues, and opportunities for improvement
• Coach and develop leaderships and team members to improve the organization's capability to continuously improve.
• Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities. Performs cost and benefit analyses.
• Surveys and analyzes best practices for techniques and processes.
• Deliver presentations and training courses including measurement, analysis, improvement and control.
• Provides consultation on the use of re-engineering techniques to improve process performance and product quality.

Qualifications

1. Bachelor's degree in a work-related field from an accredited college or university or related field or equivalent experience. Master's degree preferred.
2. Three (3) years' experience leading quality and process improvement efforts, preferably in a clinical setting.
3. Knowledge of inpatient and clinic operations
4. Demonstrated consultative, communication, coaching, teaching, facilitating and influencing skills.
5. Project management experience in process transformation
6. Proficient in Computer Applications, including Microsoft Office, Word, Excel, PowerPoint, Access, Visio and Outlook.
7. Proven analytical and problem-solving skills. Ability to do data analysis, report writing and update/change/make project plans and strategic plans.
8. Oral and written communication skills including training, coaching, and facilitating

Dept Specific Experience: Performance Improvement

Knowledge of Lean, Just In Time (JIT) and process flow techniques.

License/Certification/Registration Requirements

1. None

Ages of Patients Served

This position does not generally require contact with patients, but may communicate with patients of all age categories. This is a general description of the nature and level of work performed by people in this classification. It may not include every responsibility, duty and skill required of persons who successfully do this job.

Salary Range: 48.87 - 73.31 USD Hourly

The Physical Requirements and Working Conditions of this job are available. El Camino Health will provide reasonable accommodations to qualified individuals with a disability if that will allow them to perform the essential functions of a job unless doing so creates an undue hardship for the hospital, or causes a direct threat to these individuals or others in the workplace which cannot be eliminated by reasonable accommodation.

Sedentary Work - Duties performed mostly while sitting; walking and standing at times. Occasionally lift or carry up to 10 lbs. Uses hands and fingers. - (Physical Requirements-United States of America)

An Equal Opportunity Employer:

El Camino Health seeks and values a diverse workforce. The organization is an equal opportunity employer and makes employment decisions on the basis of qualifications and competencies. El Camino Health prohibits discrimination in employment based on race, ancestry, national origin, color, sex, sexual orientation, gender identity, religion, disability, marital status, age, medical condition or any other status protected by law. In addition to state and federal law, El Camino Health also follows all applicable fair and equitable employment policies from the County of Santa Clara.