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Resorts World Casino New York City
Manager Payroll SystemsResorts World Casino New York City • Miami, FL, United States
Manager Payroll Systems

Manager Payroll Systems

Resorts World Casino New York City • Miami, FL, United States
30+ days ago
Job type
  • Full-time
Job description

Manager Payroll Systems

The Manager of Payroll Systems will lead the strategy, implementation, and optimization of our payroll technology. This role is responsible for overseeing payroll system operations, ensuring compliance with federal, state, and international regulations, and driving process improvements through automation and system enhancements. The ideal candidate will have deep expertise in payroll technology, strong leadership skills, and experience managing large-scale payroll operations in a complex, multi-entity and highly regulated environment. The Manager partners closely with Payroll, Operations, HR, Finance, IT and Compliance teams to enhance system functionality, support complex pay rules, 24/7 operations, and multi-jurisdictional requirements typical of casino environments.

Essential duties/core competencies include:

  • Configure and maintenance of payroll rules to include supporting various employees and pay differences, including tipped employees and tip allocation; shift differentials, premium pay, and overtime; union contracts and collective bargaining agreements; multiple pay groups and 24/7 operations
  • Ensure compliance & risk management by maintaining compliance with federal, state, and international payroll regulations, tax laws, and company policies.
  • System integration & automation by collaborating with Payroll, IT, HR, Operations, and Finance to optimize integrations between payroll, HRIS, and financial systems.
  • Vendor & technology management by managing relationships with payroll service providers and technology vendors to ensure system reliability and performance.
  • Process improvement by identifying opportunities for automation and process enhancements to improve payroll accuracy, efficiency, and reporting capabilities.
  • Data integrity & reporting by ensuring payroll data accuracy, overseeing audits, and generating reports to support financial planning and analysis.

Core competencies include:

  • Payroll systems expertise as the primary subject matter expert for Workday Payroll and UKG (UltiPro, Dimensions, Workforce Management) systems.
  • Regulatory compliance with strong knowledge of federal, state, and international payroll laws, tax regulations, and reporting requirements. Knowledge of local jurisdiction gaming laws (federal, state, etc.) and regulations as well as Company's internal controls, policies and procedures.
  • Analytical & problem-solving skills to analyze payroll data, troubleshoot system issues, and drive continuous improvements.
  • Technology & process optimization experience implementing and enhancing payroll systems, leveraging automation, and improving workflows.
  • Cross-functional collaboration to work effectively with HR, Finance, IT, and external vendors to align payroll operations with business goals.
  • Leadership & team development to manage and mentor payroll system teams, fostering a culture of efficiency and accuracy.
  • Attention to detail with a high level of accuracy in managing payroll data, audits, and compliance-related documentation.
  • Change management experience leading payroll system transitions, upgrades, or process improvements with minimal business disruption.
  • Data security & confidentiality understanding of payroll data privacy, cybersecurity, and risk mitigation strategies.
  • Communication & stakeholder management with clear and effective communication skills to present payroll insights, policy updates, and system changes to executives and employees.

Work/educational experience includes:

  • Must be at least 18 years old, possess a high school or equivalent diploma and have the ability to obtain the appropriate license pursuant to the applicable statute, rules and regulations.
  • Bachelor's degree in related field AND three (3) years' experience in a Management position OR five (5) years of experience in a Management position.
  • Eight (8) years' related work experience.
  • Experience supporting casino, gaming, hospitality, or 24/7 operations.
  • Advance knowledge of Payroll and Human Resources issues and solutions.
  • Hands-on experience with Workday Payroll and UKG (UltiPro and/or Dimensions).
  • Multi-state or multi-property payroll experience preferred.
  • Advance knowledge and strong background in HR systems.
  • Experience with unionized environments and collective bargaining agreements

Essential requirements include:

To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.

The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least thirty (30) pounds, and varied instances of standing/walking.

Language skills include:

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus. Ability to write detailed instructions and correspondence. Ability to effectively present information in one-on-one and group situations.

Mathematical skills & reasoning ability include:

Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to define problems, collect data, establish facts, and draw valid conclusions.

Work environment characteristics include:

  • The noise level in the work environment is typically moderate. When on the property or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.
  • Due to the unpredictable nature of the hospitality/entertainment industry, employees must be able to work varying schedules to reflect the business needs of the property.

The Company is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation or any other status protected by law. We welcome the strength of diversity in our workforce.

Note: This job description is not intended to be all-inclusive. Team members may perform other related duties as required to meet the ongoing needs of the organization.

This position may require obtaining a key level license as the position requires the ability to make discretionary decisions that may impact gaming facility operations.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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Manager Payroll Systems • Miami, FL, United States

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