Social Services Manager

Social Services Manager

Bethany Children's Health Center - Bethany, OK 73008

Overview

Job Shift Indirect Care

Description

The Social Services Manager oversees and coordinates the Social Services Department functions. Interprets policies, procedures, standards, and regulations as appropriate and supervises programs for the maximum utility of services. Provides direct supervision to Social Workers. Performs tasks and responsibilities in a manner consistent with Bethany Children's Health Center's Mission, Vision, Values, and Standards.

Duty - Percent of Time

• Department Management. Monitor department effectiveness and outcomes. Ensure services meet organizational goals and community needs. Acts as a liaison with other departments. - 10%
• Staff Supervision. Train, supervise and evaluate social services staff. Provide leadership, mentorship and performance feedback. Schedule staff coverage and assign workloads. Support professional development and continuing education. - 40%
• Patient Family Oversight. Ensure patients and families receive appropriate support and resources. Address complex patient family concerns and grievances. Communicate effectively with patients and families. - 10%
• Compliance and Documentation. Ensures compliance with state, federal, and organizational regulations. Maintains accurate records. Monitor confidentiality and ethical standards. Prepare reports for hospital leadership or accreditation organizations. - 20%
• Quality Improvement. Analyze service data and outcomes. Implement quality improvement initiatives. Develop policies and procedures. Address service gaps and operational challenges. - 5%
• Community Collaboration. Build relationships with community agencies and stakeholders. Coordinate partnerships and outreach activities. Promote awareness of available services. - 5%
• Provides relief coverage for Social Workers on paid time off as needed. - 5%
• Other duties as assigned - 5%

Qualifications

Education: - Bachelor's degree in social work or related field. Master's degree preferred.

Experience: - Minimum of 5 years' experience in direct care/direct practice. Hospital or Child Welfare experience preferred. Prior leadership/management experience is preferred.

License/Certification/Credential: - LCSW or LMSW preferred, or willing to obtain.

About Us

Our work begins where we are all equal - at the heart.

Bethany Children's Health Center is an innovative leader in the field of pediatric rehabilitation and 24-hour complex care. The hospital offers inpatient and outpatient services for children (ages 0-21) and is the only inpatient pediatric rehabilitation facility in Oklahoma. Our CARF accredited multidisciplinary team works with patients and their families to maximize the patient's physical and cognitive potential, and ensure the family has the training and resources needed for a smooth transition from hospital to home. In 2021, the hospital received accreditation from The Healthcare Facilities Accreditation Program (HFAP), the nation's original independent accreditation program recognized by the Centers for Medicare and Medicaid Services (CMS). This distinction confirms that Bethany Children's Health Center is providing high quality patient care as determined by an external process of evaluation.

In order to maximize the potential of every child, we must maximize the potential of every employee. We are committed to providing staff with the physical, emotional, spiritual, financial and mental resources necessary to achieve their potential and meet our standards of excellence. BCHC offers competitive compensation, benefits, state-of-the-art equipment and wellness programs. Opportunities for professional growth include in-service training, leadership development, tuition reimbursement and scholarships.

**Due to the nature of our pediatric services, this organization's positions are classified as safety-sensitive roles. Under the Oklahoma Medical Marijuana Use and Patient Protection Act (OMMA), a safety sensitive position is defined as any job that includes tasks or duties that the employer believes could affect the safety and health of the employee performing the task or others. This statute allows Bethany Children's Health Center to refuse to hire an applicant or discharge an employee in a safety-sensitive position, who tests positive for marijuana even if the applicant or employee holds a valid Oklahoma medical marijuana license.