Program Manager (Social Services/Non-Profit)

Program Manager

Catholic Charities of the Archdiocese of Denver has been serving Northern Colorado since 1927. We serve tens of thousands of people each year in seven ministries: Marisol Services, Early Childhood Education, Shelter Services, Catholic Charities Housing, St. Raphael Counseling, Family, Kinship, and Senior Services; and Parish & Community Engagement.

Our employees are crucial to our success in achieving our mission to extend the healing ministry of Jesus Christ to the poor and those in need. Catholic Charities provides a work environment where self-motivated and mission driven individuals are recognized and rewarded.

Catholic Charities is an Equal Opportunity Employer. We are committed to welcoming applicants and program participants of all faiths; as well as an inclusive and welcoming environment for staff, volunteers, and program participants. Candidates who bring diversity to our team are encouraged to apply.

Purpose of Position:

• Applies appropriate techniques and standards in program development and service delivery.
• Implements program objectives and performance standards as directed by supervisor/management
• Follows budget as set by manager. Provides input into process.
• Maintains accurate and timely program statistical data to meet reporting requirements. Enters data and generates reports.
• Identify support needs and work with community providers to coordinate support and the acquisition of services, supplies and funds
• Assists with special community outreach/projects.
• Completes necessary administrative duties (paperwork, etc.) timely and accurately.
• Provides back-up to staff in the direct services to clients.
• Promotes and markets the services to the community.
• Carries out supervisory responsibilities in accordance with Agency's values and policies, and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Reflects Catholic Charities' commitment to treating all persons with dignity and respect.
• Uses creativity and innovation in program development and service delivery.
• Maintains confidentiality of client and agency information.

Requirements:

• Effective interpersonal and written communication skills
• Ability to effectively manage conflict and crises
• Ability to use computer software for data entry, budgeting, and report writing
• Ability to effectively lead and motivate staff through the application of Agency values
• Knowledge of the service population's cultural and socioeconomic characteristics and the appropriate techniques and practices for the client population.
• Ability to interact effectively as a team member and independently with Agency staff and with a diverse client base.

Education and/or Experience:

Bachelor's degree (BA/BS) from an accredited four-year college or university; and two to four years related experience and/or training; or equivalent combination of education and experience.

Compensation & Benefits:

Salary: $60,000 per year.

Training: We provide a robust training curriculum that will support our employees throughout their career. Trainings offered within the first year of employment include: De-escalation & Safety; Mental Health First Aid; Substance Abuse & Mental Health; Human Trafficking; Trauma Informed Care; and many more.

Benefits: In addition to being part of a higher purpose while working in a challenging yet rewarding environment, eligible Catholic Charities employees receive a generous benefits package, including:

• Shift is Full Time
• Extensive Paid Time Off (4 weeks accrual for new employees - increasing based on tenure), promoting work-life balance.
• 15 Paid Holidays annually (shelters are 24/7, so if a holiday is worked, holiday pay is included.)
• 403b Retirement Plan with Agency contribution of 4% & match up to 2% of annual compensation.
• Choice of 3 PPO Medical Plans (90% of employees' and dependents' premiums are paid by Agenare), Dental, & Vision starting the 1st day of the month following start date.
• May be eligible for Public Service Loan Forgiveness through Federal Student Loans, and many more benefits.

**Part-time employees (20-29 hours per week) also receive paid annual leave, company-paid 403b retirement plan with agency contribution and match.

If you are ready to answer the call and make a difference, please submit your application online at ccdenver.org/careers. We look forward to meeting you!

We conduct background checks as part of our hiring process. Drug-Free Workplace

Catholic Charities serves all with respect, dignity and without discrimination in compliance with all local, state, or federal law. And consistent with applicable laws, Catholic Charities makes all decisions involving any aspect of employment or volunteer relationships without regard to any status or characteristic protected by local, state, or federal law, other than those positions which are deemed ministerial in nature (such as a Chaplain requiring a clerical background). Unlawful discrimination and/or harassment are inconsistent with our philosophy of doing business and will not be tolerated. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

EEO/AA