Account Manager H/F - CDI (Lille)

Account Manager H/F - CDI (Lille)

Paris, France

WPP is the trusted growth partner for the world's leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships all united by our pioneering agentic marketing platform, WPP Open we help clients navigate change, capture opportunity, and deliver transformational growth.

WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalization at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

WPP Media is the global media collective of WPP. In a world where media is omnipresent we bring together the best platform, the best talents, and the best partners to develop the most innovative solutions, offering unparalleled growth to our clients. At WPP Media, we believe in the power of our culture and our people. It is through this synergy that we are able to create truly exceptional experiences, both for our clients and for our internal teams. To succeed in this role, it is fundamental to embody the core values that unite WPP and WPP Media:

• Being Extraordinary in fostering a collective leadership that inspires truly transformative creativity.
• Creating an Open environment by finding the perfect balance between the fulfillment of our employees and the satisfaction of our clients, all based on mutual trust.
• Leading with Optimism by actively stimulating growth and development to mobilize the entire organization.

Choreograph constitutes the technological and data core of the WPP ecosystem, with the ambition to revolutionize contemporary marketing approaches. Our mission is to develop the most powerful and well-integrated data platform on the market, creating a direct bridge between strategic marketing thinking and its large-scale operational deployment.

Conexance, part of Choreograph, is a major and recognized player in Data-Driven Marketing in France. With 20 years of expertise and a team of passionate professionals, we offer unique data solutions based on the mutualization of transactional data (cooperative database) and the use of Artificial Intelligence (AI) on two markets: France and the United Kingdom.

Our mission is to enable our clients (e-commerce, retail, press, associations, automotive, etc.) to exploit the full potential of their data to optimize their acquisition and loyalty campaigns (acquisition targeting, scoring, segmentation, CRM, profiling, etc.).

Account Manager is a key commercial role within our team, focused on managing and developing an existing client portfolio. The position aims to precisely identify the marketing needs of our clients and to propose tailored data and direct marketing solutions, in a consulting and loyalty approach.

Main missions and key responsibilities:

• Manage client relationship and loyalty of the existing portfolio, being a proactive and privileged interlocutor.
• Identify and anticipate client needs to develop tailored data and direct marketing solutions.
• Participate actively in the commercial development of existing accounts, seeking to increase their value and engagement.
• Ensure rigorous follow-up of each order, from contract signing to service delivery.
• Work closely with internal teams (Commerce, Studies, Production, ADV, Project Team) to ensure the quality and effectiveness of the proposed solutions.
• Participate in the evolution of Choreograph products and services by providing feedback and client needs.
• Stay constantly informed of the evolutions of the sector of activity of our clients to provide informed advice.

Main interactions:

• Internal: Commercial Teams, Studies, Production, ADV, Project Team.
• External: Clients, Agencies.

Work environment: You will join a cohesive sales team of 3 Account Managers, benefiting from the support of a dedicated ADV team. The work environment is dynamic and collaborative.

Tools used: ERP Odoo, Excel, Word, PowerPoint.

Profile sought:

We are looking for an autonomous and proactive professional, capable of establishing themselves as a true partner for our clients.

Professional experience required:

• Between 4 and 6 years of experience in a similar role.
• Type(s) of company/sector(s): Experience in the data sector, direct marketing and/or with advertisers in VAD, retail or digital.
• Specific skills: Strong understanding of marketing and data, with the ability to combine them for client solutions.

Education and degrees:

• Minimum level of studies: Bac + 3 minimum.
• Specific field(s) of study: Higher education in commerce or marketing.

Technical skills (Hard Skills):

• Essential: Mastery of Microsoft Word, Excel and PowerPoint.

Behavioral skills (Soft Skills): The 3 most important qualities to succeed in this position:

1. Ability to manage multiple files at once.
2. Autonomy.
3. Reactivity / Proactivity.

Foreign languages required:

• Language: English
• Required level: Current (B2)

Life at WPP Media and its benefits:

Our commitment to shaping the future of media is manifested by active support for the professional development of our talents, helping them to reach their full potential. This approach is accompanied by a responsible vision in our media investment strategies, reflecting our dual priority: to value our employees while adopting sustainable practices in our sector. WPP Media employees have privileged access to the international networks of WPP Media and WPP, allowing them to develop their passions, expand their professional network, and stay at the forefront of innovations in marketing and advertising.

We have vast and varied resources at the service of our employees, actively cultivating the inclusion of talents from all backgrounds. The successes and expertise of teams are regularly highlighted during unifying events that also mark key moments of the year, thus reinforcing our collaborative and diverse company culture.

Our benefits include:

• Social benefits and well-being: Mutual (employer coverage 70%).
• Provident fund.
• Restaurant vouchers.
• 12 days of additional leave for a full calendar year.
• 25 days of paid annual leave.
• Remote work possible: 12 days of in-office presence per month required after validation of the trial period.
• Additional leave days per milestone of 5 years of seniority.
• Sustainable mobility allowance (optional at the employee's choice).
• Opportunity to participate in cross-functional projects.
• Pleasant working environment (new premises).
• Cohesive team.
• Small company, soon to be 20 years of experience.
• Seminars organized at least once a year.
• Skills development (through training).
• Customer-centric culture.
• Autonomy and empowerment.
• Good work-life balance.
• Accessible, available, and attentive management.

Recruitment process:

We are committed to making this process as fast and efficient as possible, and to maintaining open and transparent communication throughout.

• Step 1: Interview with the recruitment team (Talent Acquisition Manager). A first telephone or video conference interview will allow us to better understand your skills and experience, and give you the opportunity to ask questions about the position and the company.
• Step 2: Case study. A case study will be proposed to you in order to evaluate your technical skills and your approach to a client or analysis problem. A presentation is expected.
• Step 3: Operational interview. You will meet the HRBP and the Manager.

WPP Media guarantees equal opportunities and considers all candidates without discrimination or consideration of particular characteristics. We are committed to cultivating a respectful environment where everyone feels at home and benefits from the same professional development opportunities.

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