Rapport is a specialized division of FLIK Hospitality Group, delivering elevated guest and employee experiences across premium environments. Unlike recruitment agencies, Rapport employs its ambassadors directly offering long-term careers, comprehensive benefits, and meaningful development opportunities.
We invest in every ambassador from day one with a warm welcome, tailored training, and continuous development. As part of a global hospitality community, Rapport ambassadors collaborate across cultures, share best practices, and build careers that extend far beyond a single location.
Position Overview
The Hospitality Experience Manager is responsible for leading and elevating the end-to-end guest experience across United Club and United Polaris Lounges within a major airport environment. This role ensures seamless, world-class service delivery for United's premium travelers while inspiring on-site teams to consistently deliver Rapport's Platinum Service standards. Coverage may extend to multiple lounges located within the same airport.
Key Responsibilities:
Qualifications & Experience:
Hours of Work & Shift Expectations:
Why Join Rapport?
At Rapport, your role is more than hospitalityit's a career journey. Ambassadors receive personalized development, competitive compensation, comprehensive benefits, and opportunities for growth within FLIK Hospitality Group and Compass Group's global network.
Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.
Certain positions may require Florida Level 2 background screening. Details:
Applications are accepted on an ongoing basis.
Rapport maintains a drug-free workplace.
HOSPITALITY EXPERIENCE MANAGER - United Lounges - ORD • Chicago, IL, United States
Location: Chicago, IL Duration: Long Term.What you'll do: The Lead Event Specialist will be responsible for planning, coordinating, and executing high-impact events for FHLBank Chicago, ensuring al... Show more
Chicago, Illinois, United States.About the Job Remote Reservation Manager.About Us: We're looking for a Remote Reservation Manager to join our team and ensure every client's journey is seamless fro... Show more
HMC Hospitality Group proudly owns and operates 76 Hooters restaurants across Illinois, Florida, Texas, Indiana, and Georgia.We also operate 2 Hoots locations, our fast-casual concept, while contin... Show more
The Global Payments Events team is dedicated to delivering exceptional client events.As an Event Associate on the Global Payments Team, you will play a key role in supporting and driving the event ... Show more
The Global Payments Events team is dedicated to delivering exceptional client events.As an Event Associate on the Global Payments Team, you will play a key role in supporting and driving the event ... Show more
Overview:To entertain and engage with guests to creeate an immersive experience as directed by Production staff.Responsibilities:Essential Duties and Responsibilities:Perform all shows on time and ... Show more
Founded in 1920, Akerman is recognized as one of the nation's premier law firms, with more than 700 lawyers across the United States.The Events Manager will report to the Senior Events Manager and ... Show more
The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store.The Operations Associate role is an early morning position and yo... Show more
Are you looking for a mission-driven non-profit where your skills can help people in need around the world? At the Jewish United Fund (JUF), we take pride in our mission and in having a work cultur... Show more
OverviewClose Inclusive Collection Job Postings NotificationI believe successful people are the ones who take the initiative to learn, unlearn and relearn.It's important to constantly challenge you... Show more
Membership Growth Consultant (MGC).We're changing lives every day.For both our patients and our team members.Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the c... Show more
Windy City Fieldhouse is looking to hire an experienced, enthusiastic, customer focused and passionate corporate operations manager to join our events management team.This person must be capable of... Show more
Lakeshore Sport & Fitness is Chicago's #1 Destination for Sport, Fitness & Fun! This position is at our Lincoln Park location.Complimentary Family Membership.Complimentary Child Care for Staff Chil... Show more
Event Manager job responsibilities: Conducts short- and long-term planning and management for events and sa... Show more
Bash Creates - Now Hiring for IC Talent Hub RolesEvent & Festival Staff Creative Labor Bash Creates is a boutique event production company specializing in large-scale festivals, brand activatio... Show more
Close Inclusive Collection Job Postings NotificationI joined as a server on the catering staff.Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to lif... Show more
Assistant Service Center Manager.Assistant Service Center Manager.Medical * Paid Time Off & Holidays * 401(k) Retirement Savings with Match.As an Assistant Service Center Manager (ASCM), you are th... Show more
Ready to Lead the Vibe? (Assistant Salon Leader).Are you a talented Stylist with a knack for leadership? Do you love being behind the chair but find yourself naturally helping others grow? If you’r... Show more
The OpportunityHyatt Hotels Corporation seeks a dynamic Field Marketing Manager to join a team that loves being the connection between corporate marketing strategy and hotel execution.In this role,... Show more
A leading hospitality design firm in Chicago is seeking a Senior Project Manager to lead interior design projects from concept to completion.The ideal candidate will have over 10 years of experienc... Show more
