Program Administrator-Child Welfare

Program Administrator

Guilford County Government

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General Statement of Duties: This position is responsible for the management and oversight of one of two child welfare programs, Child Safety or Permanence, within the Department of Social Services to ensure these programs meet the needs of vulnerable children and families.

Distinguishing Features of the Class: The Program Administrator is responsible for the strategic oversight and management of one of two child welfare programs within the Department of Social Services. This position ensures that programs meet the needs of vulnerable children and families while complying with all federal, state, and local regulations. The Program Administrator supervises a team of Program Managers, providing direction, support, and guidance to ensure the effective delivery of services and achievement of program goals.

Examples of Duties

Duties:

• Lead, mentor, and supervise a team of Program Managers to ensure the effective implementation of child welfare programs
• Provide strategic direction and foster a collaborative work environment that promotes innovation and high-quality service delivery
• Oversee daily operations of a child welfare program
• Ensure compliance with relevant regulations and guidelines
• Monitor program performance and evaluates outcomes
• Collaborate with SSV Division Director to develop and implement policies and procedures to ensure program effectiveness
• Ensure compliance with state and federal mandates
• Build and maintain strong working relationships with external stakeholders, including government agencies, community organizations, and other partners
• Ensure coordinated and effective service delivery to children and families in need
• Prepare and submit reports on program performance, outcomes, and activities for internal and external stakeholders
• Assist in managing program budgets, including budget development, monitoring expenditures, and ensuring programs operate within budgetary constraints

Program Administrator Child Safety:

• Ensure prompt and thorough investigations of child abuse and neglect reports
• Manage challenges such as meeting state standards and coordinating with community partners in order to strengthen and prioritize child safety while balancing the goal of family preservation when appropriate
• Assist in developing processes that uphold agency compliance with state and federal mandates, ensuring the highest standards of protection and care for children

Program Administrator - Permanence:

• Manage challenges within the foster care system, including addressing foster family shortages and improving the quality of foster placements
• Lead collaborative efforts with courts and external partners to enhance permanency outcomes for foster youth
• Contribute to the development of processes that ensure the agency's compliance with state and federal mandates, prioritizing stability and long-term placement for children in care

Typical Qualifications

Minimum Qualifications:

• Master's degree from an accredited school of social work, counseling, or a related field and four years of social work experience or counseling experience, three of which were in a supervisory capacity
• Bachelor's degree from an accredited school of social work and five years of social work or counseling experience, three of which were in a supervisory capacity
• An equivalent combination of education and related experience that demonstrates the ability to successfully perform the essential duties of the position.

Preferred Qualifications:

• Significant experience in child welfare at the state or county public agency level.

Supplemental Information

Residency Requirement: Candidate must reside within a two-hour driving radius of Guilford County to be considered for employment. Transcripts are required. Copy of transcript must be submitted with application for consideration. Official college transcripts required at time of hire. Physical Demands: Work is primarily sedentary and performed in an office environment. With or without reasonable accommodation, work generally involves walking, standing, and lifting up to 25 lbs. Travel may be expected up to 25% of the time.

Working Conditions: No adverse environmental conditions.

May Require Driving: This position may require driving for this position whether driving a County owned or personal vehicle to conduct county business such as but not limited to attending conferences, meetings, or any other county related functions. Motor Vehicle Reports may be verified for valid driver's license and that the driving record is compatible with the county's driving criteria. If a personal vehicle is operated for county business proper insurance is maintained as per Guilford County's vehicle use policy.

Special Note: This generic class description gives an overview of the job class, its job functions and recommended job requirements. However, for each individual position assigned to this class, there is available a completed job description with a physical abilities checklist which can give further details about that one specific position. Those documents should be reviewed before initiating a selection process. They can provide additional detailed information on which to base various personnel actions and can assist management in making legal and defensible personnel decisions.

Guilford County is committed to providing Equal Employment Opportunity (EEO) to employees and applicants for employment regardless of color, religion, sex, national origin, age, disability, genetic information, sexual orientation or political affiliation. The County is committed to complying with all applicable federal, state and local laws that pertain to employment, and to providing a work environment that is free from discrimination of any kind.

We are excited about the opportunity of having you as a prospective new employee! You probably already know our county is a wonderful county to live in, but did you know it is also a wonderful place to work?

Below are a few of the reasons why we love working for Guilford County.

We offer Health Insurance (UnitedHealthCare) to all benefitted employees working a minimum of 20 hours per week. The shared cost of the premium is based on scheduled/budgeted hours. If you are a full-time employee working 40 hours a week you can expect to pay less than $35 a month for medical coverage, dental coverage for $4 a month and vision coverage for $5 a month. That's less than $45 a month for medical, dental & vision coverage; that's unheard of.

Telehealth UHC Virtual Visits are available to you with no copay or out of pocket expense.

We are excited to inform you Guilford County has an Employee Wellness Center (24/7 access) with strength training equipment, cardio machines and a group exercise room with virtual or in person coaching from our Wellness Specialist!

Employee Assistance Program, 100% funded by the county. A superb benefit for you and your family absolutely free. Confidential help with personal or work-related issues.

13 paid holidays, 12 sick days, and 12 vacation days a year. That's 37 paid days a year, totaling almost 2 months of paid time off.

Employer contributes 5% into your 401(k) - no match required.

Enrollment in the State Retirement Plan by contributing 6%.

Longevity pay beginning at five years of service.

We provide a $10,000 Life and AD&D benefit to eligible employees.

Flexible spending accounts (FSA) allow you to set aside tax-free dollars for health care and dependent care.

Voluntary Life, AD&D, Short-Term and Long-Term Disability.