Double Tree by Hilton Worthington - Columbus, OH 43235
Level Management Position Type Full Time Job Shift First/Day/Afternoon Education Level Associate's Degree/Certificate Category Hospitality - Hotel
Executive Housekeeper
BASIC PURPOSE: Plan and manage the room and related area's operations of the hotel to achieve customer (guest, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals.
ORGANIZATIONAL SCOPE: Position is responsible for short/ long-term planning and day-to-day operations of the room and related areas. Recommends the area's budget and manages expenses within approved budget constraints. Major areas of responsibility/management include: the Front Office, Guest Services, Housekeeping, Security and Gift Shop. May have responsibility for Recreation and Tennis. Participates in total hotel management as a member of the Hotel Executive Committee.
ESSENTIAL FUNCTIONS:
NON-ESSENTIAL FUNCTIONS:
Experience: Four to five years of employment in a related position with this company or other organization(s). Skills and Abilities: Requires advanced knowledge of the principles and practices within the Rooms Discipline and Hospitality Profession. This includes experiential knowledge required for management of people and complex problems. Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches. Ability to make decision with only general policies and procedures available for guidance. Supervisory/management skills. Must possess communication skills in terms of the ability to negotiate, convince, sell and influence professionals and/or hotel guests. No. Of employees supervised: 10 to one hundred employees. Travel Required: To attend corporate training, meetings and other event(s) as deemed necessary. Normal Hours Required: Forty to fifty hours over a five-day period. Days and times may vary based on need
Executive Housekeeper • Columbus, OH, United States
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