Director, Labor Optimization

Description

Title: Director, Labor Optimization

Location: Fountain Valley/Predominantly Remote

Department: Decision Support

Status: Full Time

Shift: Exempt

Pay Range*: $152,152.00 - $228,217.60/annually

MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models.

Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

Position Summary

The purpose of this role is to optimize labor productivity performance across the health system. This encompasses supporting and standardizing the health system’s labor productivity performance, benchmarking, target standard creation, and position control management.

This role will work closely with finance, hospital directors, and executive leadership to educate, identify productivity opportunities, communicate recommended solutions appropriately and drive labor and expense management improvements.

This position reports to the Executive Director of Financial Planning and Decision and Support. This role supports the annual planning process and works with our benchmarking tool to set productivity targets. The position will also work directly with hospital frontline leaders and CFOs to meet those strategic goals.

The ideal candidate will have strong leadership skills and in-depth knowledge of hospital staffing and operations with experience in optimizing financial performance within a clinical environment. Responsible for monitoring, analyzing, and improving labor utilization across hospital departments for all entities to drive cost-effective and high-quality patient care.

Essential Functions and Responsibilities of the Job

Labor Productivity Reporting

• Utilize the Strata Labor Productivity tool to monitor and drive productivity improvements.

• Deliver system-wide labor KPI reporting to facilitate informed management and continuous improvement.

• Support hospital management teams in the creation of labor reports tailored to their specific needs.

• Reporting includes both routine and ad hoc reporting to verify and validate workforce optimization and cost savings opportunities. The position requires a solid foundation of statistics, data analysis, and technical expertise as it relates to hospital operations, finance, and labor analyses.

Labor Productivity Project Management

• Support hospital management teams in the execution of productivity initiatives.

• Participate in departmental interviews at local hospitals. Meeting with leaders to understand department practices, shift management, and ultimately enhance daily labor practices.

• Provide training to lean project managers, department leaders, and subject matter experts to ensure effective labor management.

• Maintain advanced competencies with decision support and BI tools, such as Strata, PeopleSoft, and Vizient ODB.

System Standardization

• Utilize Vizient Operational Database (ODB) to assist with target setting and benchmarking for comparable departments to drive system-wide consistency and performance.

• Identify areas of opportunity for productivity gains and recommend actionable improvements.

• Manage and standardize reporting and processes across campuses where appropriate.

Labor Productivity Committees

• Participate in hospital labor productivity governance and position control process, contributing expertise and providing essential data necessary to support informed decision making.

*Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare—that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more...Check out our for more information about our Benefits and Rewards.

Qualifications

Minimum Requirements

Qualifications/Work Experience:

• 7+ years of relevant experience working in an acute care hospital or multi-facility health system.

• 3+ years of experience managing high-performing teams and a track record of developing future leaders.

• Experience working with Epic information systems, Strata Decision and Vizient ODB is preferred.

• Understanding of hospital productivity staffing ratios in California.

• Experience in Strata Labor Management platform or equivalent

• Experience in data analysis and reporting, demonstrating advanced proficiency in MS Excel is required.

• Experience in health care labor data and terminology, finance, and/or hospital operations required.

• Knowledge and understanding of key workforce management concepts and tools (e.g., shift management, productivity tracking, labor productivity metrics (e.g., hours per UOS), staff scheduling is preferred.

• Comprehensive knowledge in healthcare industry practices, including labor data, finance, charge master/billing, and hospital operations, with a strong preference for candidates experienced in labor/workforce-specific benchmarking and productivity metrics across various settings such as acute care, ambulatory care, and corporate shared services.

• Strong work ethic with the ability to complete tasks and deliverables under tight deadlines.

• Exceptional interpersonal skills with the ability to convey complex data insights to diverse audiences, enhancing decision-making processes.

Education/Licensure/Certification:

• Bachelor's degree in accounting, business, health administration, finance, nursing, public health, industrial engineering, statistics, management information systems, or a closely related field.

• MBA, MPH, or similar graduate degree preferred.