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Market Leader Operations & GrowthNew Day Executive Search • Fort Wayne, IN, United States
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Market Leader Operations & Growth

Market Leader Operations & Growth

New Day Executive Search • Fort Wayne, IN, United States
30+ days ago
Job type
  • Full-time
Job description

Market Leader

We're looking for a hands-on leader to take full ownership of a growing service operation. This is not a behind-the-desk role. This is for someone who wants to run a business, lead from the front, and make an immediate impact. If you've managed multiple locations, led field teams, or run a service-based operation, you'll feel right at home here! Apply today!

Market Leader Benefits

  • Competitive base salary with performance-based quarterly bonuses up to 40%
  • Company vehicle provided
  • Comprehensive health, dental, and vision benefits
  • Paid time off and holidays
  • Long-term career growth with a stable, industry-leading organization
  • Supportive, high-energy team culture that values performance and accountability

Market Leader Responsibilities

  • Lead day-to-day operations of a field service business with multiple crew members
  • Own full P&L performance: revenue, cost control, and profitability
  • Drive customer satisfaction, retention, and service recovery
  • Be present in the field, meeting customers and supporting your team regularly
  • Lead, coach, and develop team members across roles and locations
  • Partner on sales efforts and help grow the market
  • Solve problems across operations, billing, customer issues, and staffing
  • Build a strong, positive, high-performance culture

Market Leader Requirements

  • Experience leading teams in a service, retail, or field-based environment
  • Background managing multiple locations, crews, or a mobile workforce
  • Proven ability to handle customer issues in person and de-escalate situations
  • Exposure to sales, revenue growth, or account management
  • Strong business acumen with experience owning or influencing a P&L
  • High energy, positive attitude, and a willingness to be in the field daily
  • Comfortable speaking in technical terms and working alongside technical teams
  • A natural problem solver who takes ownership and gets things done
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Market Leader Operations & Growth • Fort Wayne, IN, United States

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