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Andy's Frozen Custard
STORE MANAGERAndy's Frozen Custard • Youngsville, LA, United States
STORE MANAGER

STORE MANAGER

Andy's Frozen Custard • Youngsville, LA, United States
30+ days ago
Job type
  • Temporary
Job description

Store Manager

As a leader of your store's operations, staffing, customer satisfaction, product quality, financial performance, and team development, you will personally help contribute to the success of Andy's Frozen Custard. Andy's is a great place to work and our employees love what they do!

Responsibilities and essential job functions include (but are not limited to) the following:

  • Demonstrate a calm demeanor during periods of high volume or unusual events
  • Display a "customer comes first" attitude by training and holding associates accountable for delivering legendary customer service
  • Drive the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them
  • Plan, identify, communicate, and delegate appropriate responsibilities and practices to store associates to ensure smooth flow of operations
  • Constantly review store environment and key business indicators to identify problems, concerns, and opportunities for improvement
  • Monitor and manage store staffing levels
  • Communicate clearly, concisely, and accurately in order to ensure effective store operations
  • Solicit customer feedback to understand customer needs
  • Utilize management information tools and analyze financial reports to identify trends and issues in store performance
  • Actively manage store associates by regularly conducting performance assessments, providing feedback, and setting challenging goals to improve partner performance

Ability to manage effectively in a fast-paced environment

Interpersonal skills

Knowledge of customer service techniques

Knowledge of supervisory practices and procedures

Strong operational skills in a customer-service environment

Strong problem-solving skills

Team-building skills

Strong leadership skills, with the ability to coach and mentor others

Ability to plan and prioritize workload

Ability to handle confidential and sensitive information

  • Must have 3 5 years of proven management experience in the food service industry or leadership role in a related industry
  • Must have reliable transportation
  • Must be 21+ years of age
  • Must be able to work all shifts, including nights and weekends
  • Constant standing/walking
  • Occasional pushing, pulling, lifting or carrying up to 50 lbs. independently and safely
  • Occasional ascending or descending ladders, stairs, ramps.
  • Constant computer/POS Register and fountain equipment usage.
  • Frequent, continual, intermittent flexing or rotation of the wrist(s) and spine.
  • Constant reaching, turning, and performing precision work around fountain area
  • Constant talking, expressing or exchanging ideas by means of the spoken word
  • Constant clarity of vision at near and/or far distances
  • Highly competitive compensation designed for long-term employment
  • Health, Life, Vision, and Dental Insurance
  • Matching 401(k)
  • Paid Vacation
  • Paid Personal Days
  • Discounts

Andy's Frozen Custard is an equal opportunity employer

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STORE MANAGER • Youngsville, LA, United States

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