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National Vision
Sales Associate - Optical - Part TimeNational Vision • Lakeland, FL, US
No longer accepting applications
Sales Associate - Optical - Part Time

Sales Associate - Optical - Part Time

National Vision • Lakeland, FL, US
21 days ago
Job type
  • Part-time
Job description

Job Description


What would you do? – The Specifics

  • Greet customers in a friendly manner and ensure high quality customer service.
  • Meet National Vision’s sales objectives.
  • Maintain awareness of same day service using “Ready When Promised” production board.
  • Ensure customers receive quality products in a timely manner.
  • Assist with answering phones efficiently in accordance with National Vision telephone protocol.
  • Ensure all customer service complaints are handled effectively and efficiently.
  • Review reasons for redos and implement practices to correct. Ensure quality standards are met.
  • Check on status and notify customers when orders are in or of any delays.
  • Ensure all intra-web functions are done daily including cancelled job status, backorder list and problem jobs.
  • Assist with dispensing eyeglasses and contact lenses to customers, if permitted by state law.
  • Perform insertion and removal training of contact lens as directed by management and permitted by state law.
  • Ensure store cleanliness policies are adhered to at all times.
  • Complete inventory count and replenish stock as necessary.
  • Ensure all visual merchandising is implemented and maintained.
  • Ensure that the eyeglass department is kept clean and organized at all times.
  • Ensure that inventory control and loss prevention procedures are followed at all times.

Qualifications


Are you the right fit? – The Suitable Talent

  • Previous retail experience preferred, but not required.
  • Effective interpersonal skills.
  • Ability to present and sell eyeglass features and specialty lenses.
  • Must possess strong customer service skills.
  • Ability to learn optical knowledge.
  • Must be able to work and interact effectively within a store environment, adhering to and promoting all store policies, procedures, and regulations.
  • Ability to stand for extended periods of time that may average 6-8 hours.

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Sales Associate - Optical - Part Time • Lakeland, FL, US

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