Manager of Programming and Engagement

Manager Of Programming & Engagement

HealthFitness, a Trustmark company, is a proven leader in providing fitness solutions that engage and connect people both on-site and online, to create a strong community of health. Our work focuses on creating meaningful connections with each of our participants to help them move forward. We foster each individual's journey by creating communities of health within the organizations we serve so that everyone is supported. As an employee of HealthFitness you will enjoy a variety of health and financial benefits and receive competitive pay. We provide personal and professional support, training and development and flexible employment opportunities.

Passionate about fitness programming and ready to grow your career in corporate wellness?

HealthFitness is seeking a Manager of Programming & Engagement to lead dynamic population-based fitness initiatives at our Boston, MA corporate client site. This is a 100% in-person, full-time (40 hours/week) role with a unique blend of onsite programming (60%) and leadership support across multiple off-site locations (40%).

In this role, you'll bring creativity, strong organization, and a member-first mindset to deliver engaging programming and high-quality experiences. Success in this role requires clear, professional communication, the ability to navigate and respond to complex or challenging situations thoughtfully and promptly, and a consistent commitment to following established policies and procedures.

What makes this role stand out:

• Full-time, 40 hours/week
• Weekday schedule only (MF) no nights or weekends
• Flexible daytime shifts aligned with programming needs
• Leadership exposure across multiple locations
• Monthly travel (approx. 1x/month, includes overnight stay)
• Opportunity to grow within corporate fitness & wellness

If you're energized by creating impactful fitness experiences and thrive in a fast-paced, people-focused environment, this is a great opportunity to take the next step in your career.

Responsible for the design, delivery, and promotion of onsite programs, delivering innovative programming to support the growing needs of the client, while also providing remote leadership and support for group fitness programming across multiple non fitness center locations. Partners closely with key stakeholders to align engagement strategies, ensure consistent program quality, and drive participation with accountability for program execution, outcomes, and reporting.

Key Accountabilities:

• Create, execute, and maintain an annual Engagement Plan aligned with client culture, with a primary focus on onsite success. Includes leading onsite fitness initiatives, day-to-day program coordination, and ownership of defined KPIs and engagement targets.
• Lead the overall strategy and standards of non-fitness-center group exercise and engagement programming, including remote oversight of programming and instructors across multiple office locations. This includes hiring, training and onboarding instructors.
• Assess effectiveness of programs and resources by supporting the consistent tracking of program participation and satisfaction to ensure continuous improvement that drives outcomes.
• Ensure consistency in branding and key messages, leveraging standard content and tools that ensure a high-quality, consistent promotional strategy across all non-fitness center locations.
• Identify innovations, trends, and opportunities to enhance programming through best practices and market analysis.
• Other duties as needed/assigned.

Minimum Qualifications:

• Minimum 3 years' related industry experience, including program management in a fitness, wellbeing, or related environment.
• Minimum of 2 years' staff supervisory experience.
• Bachelor's Degree in a related field (Exercise Science, Kinesiology, Public Health, Exercise Physiology, etc) OR the equivalent combination of education and experience.
• Current Adult CPR/AED/First Aid certifications from American Heart Association, American Red Cross, National Safety Institute, or American Safety & Health Institute required by start date. (Note: certification must have an in-person component and not 100% online/OSHA compliant).
• Group Exercise Instructor certification from ACE, AFAA/NASM, ACSM, NCCPT or NETA.
• Strong leadership, team management, interpersonal and customer service skills, including the ability to motivate others.
• Ability to effectively organize and prioritize work demands.
• Computer proficiency in MS Office including at minimum Word, Excel, PowerPoint, and Outlook.
• Demonstrated experience in the areas of program development and implementation, data collection and analysis, and outcomes reporting.

Applicants must meet hiring requirements including but not limited to pre-employment drug test. The compensation range for this role is $44k-$60k annually. The final wage offer will be determined based on factors such as location, qualifications, experience, skill set, and other relevant factors. We understand that compensation is an important factor when considering a new opportunity, and we strive to provide a competitive wage within the market.

Brand: HealthFitness

Come join HealthFitness! Join a team that will not only utilize your current skills but will enhance them as well. We offer a comprehensive benefit package that includes Medical/Dental/Vision plans including HSA, PPO and FSA options, retirement/401(k) with employer matching program, fitness and wellness programs incentivized with medical plan discounts, certification reimbursement program, tuition reimbursement, paid new parent leave, paid Holidays and PTO (starting at 3 weeks for full-time associates), volunteer paid time off and much more.

HealthFitness is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. We are an equal opportunity employer, including disability and protected veteran status.