Executive Administrative role

Ops Executive Administrative

In the OPS Executive Administrative role, you will provide comprehensive program leadership and administrative coordination for the UNF MedNexus | Jacksonville Speech & Hearing Center Audiology Assistant Badge Program. This position is responsible for the end-to-end development, implementation, and continuous improvement of a workforce-focused educational program designed to prepare participants for entry-level roles in audiology support services.

Key Responsibilities:

• Program Development & Curriculum Design
• Design and develop a competency-based curriculum aligned with industry standards, clinical best practices, and workforce needs in audiology and hearing healthcare.
• Establish clear learning objectives, instructional materials, assessments, and instructional delivery methods (in-person, hybrid, or online as appropriate).
• Collaborate with faculty, clinicians, and industry partners to ensure content relevance and rigor.
• Course Implementation & Instructional Oversight
• Oversee the scheduling, delivery, and quality assurance of all didactic and applied learning components within the badge program.
• Coordinate instructors, guest lecturers, and subject matter experts to support program delivery.
• Monitor participant progress, ensure adherence to program standards, and implement continuous improvements based on feedback and outcomes.
• Clinical Internship Coordination
• Develop, structure, and administer the supervised clinical internship component of the program.
• Establish and maintain partnerships with clinical sites, including the UNF MedNexus | Jacksonville Speech & Hearing Center and affiliated providers.
• Coordinate student placements, onboarding requirements (e.g., background checks, compliance documentation), and clinical evaluations.
• Ensure that all clinical experiences align with program competencies and provide meaningful, hands-on learning.
• Program Operations & Administration
• Manage day-to-day program operations, including enrollment tracking, scheduling logistics, and participant communications.
• Coordinate program timelines, deliverables, and reporting requirements.
• Maintain accurate records related to student participation, completion, and outcomes.
• Support compliance with university policies, healthcare regulations, and accreditation or credentialing expectations (if applicable).
• Workforce Development & Stakeholder Engagement
• Serve as a liaison between UNF, clinical partners, and workforce stakeholders to ensure program alignment with regional healthcare employment needs.
• Assist in developing pipelines for student placement and employment opportunities upon program completion.
• Support outreach, recruitment, and marketing efforts for the badge program.
• Program Evaluation & Continuous Improvement
• Collect and analyze program data, including participant feedback, completion rates, and employment outcomes.
• Identify opportunities for program enhancement and scalability.
• Prepare summary reports and recommendations for program leadership.

Minimum / Preferred Qualifications

• Bachelor's or Master's degree in healthcare administration, education, communication sciences and disorders, or a related field.
• Experience in program coordination, curriculum development, or healthcare training environments.
• Familiarity with clinical operations, audiology practices, or allied health workforce programs preferred.
• Strong organizational, communication, and stakeholder engagement skills.

This position plays a critical role in advancing UNF's workforce development initiatives by building a pipeline of trained audiology assistants and supporting access to high-quality hearing healthcare services in the Jacksonville region.

Required Qualifications

Statement(s) of Understanding

This position requires a background check. In conjunction with the University's policy, this position may also require a credit check.

The holder of this position is designated as a "Responsible Employee" pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the University's Title IX Administrator or any divisional Title IX Coordinator.

Equal Opportunity

The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. The University of North Florida does not commit or permit discrimination or harassment on the basis of genetic information, race, color, religion, age, sex, disability, marital status, national origin, or veteran status in any educational, employment, social, recreational program or activity that it offers. In addition, UNF will not commit or permit retaliation against an individual who reports discrimination or harassment or an individual who cooperates in an investigation of an alleged violation of university regulation.

Carnegie

UNF is a Carnegie Community Engaged Institution. This designation celebrates the University's collaboration with community partners from the local to the global level. It reflects UNF's mission to contribute to the public good and prepare educated, engaged citizens.