Allied is looking for an experienced Client Relations Manager to join our Customer Service team. We are looking for someone who has strong leadership ability, excellent managerial skills, and the ability to provide clear focus and direction to members of the department.
The Client Relations Manager is responsible for the management, operation, and performance of our level 2 and senior level Client Services Representative staff, the Client Services Auditor, and the Client Services Trainer. Responsibilities will include the design of departmental goals and procedures, workflow, customer responsiveness, productivity, quality review, training and development.
Responsibilities Include:
Requirements
Client Relations Manager • Overland Park, KS, United States
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