Practice Administrator - Rowlett, TX

divh2Practice Administrator/h2pIntegrative Emergency Services, LLC (IES) is seeking a Practice Administrator. This role provides operational support to Medical Directors and Emergency Room Physicians and APPs associated with our hospital partner(s). This role acts as the primary liaison and coordinator between IES Operations, the Provider Group, and Hospital administration. Current needs is to primarily provide on-site support to Baylor Scott White Medical Center at Lake Pointe based in Rowlett, TX, 75088. Will assist 2 other sites remotely (Baylor Forney Wylie). Practice administrators are subject to support and/or travel to assist other sites based on organizational needs./ppIES is dedicated to cultivating best practices in emergency care, providing comprehensive acute care services, creating value, and supporting patients, employees, clients, providers, and physicians in pursuit of the highest quality health care./ppEssential Duties And Responsibilities/ppInclude the following. Others may be assigned./pulliProvide administrative support to the Emergency and/or other assigned departments to include the Medical Directors, Clinicians, and support staff./liliEstablish and maintain strong relations with Medical Directors, Hospital Administration, Managers, Clinicians, Nursing, PA and other IES personnel./liliAssist leadership team with support on operational needs. Communicate day-to-day operational issues with clinical leaders timely./liliFacilitate connections with appropriate personnel for further assistance when required./liliEnsure timely completion and maintenance of fair and adequate Clinician schedules including, but not limited to, importing into databases, and releasing to Clinicians. Ensure all shifts are covered and resolve call outs in a timely manner./liliSchedule and coordinate meetings, agendas, minutes, and calendars. Answer and screen Clinician calls. Participate in and organize education, social, and quality events as requested./liliMaintain proper documentation including, but not limited to, assisting with writing Standard Operation Procedures (SOPs) and implementing and maintaining appropriate employee records at the site level./liliMaintain clinical and/or operations dashboards as requested./liliRun and/or create reports as assigned which could include tracking and trending data. Monitor and report metrics as assigned./liliAssist with development and execution of operational strategies and planning activities. Provide input and adhere to all processes./liliPartners with IES departments including, but not limited to, Payroll, HR, Credentialing Enrollment, and Recruiting on processes and/or requests. Provide process inputs to other departments timely./liliEnsure new hires are oriented, trained, and new hire checklist is completed. Coordinate training/educational courses to include shadow/orientation shifts./li/ulpQualifications/ppKnowledge, Skills, Abilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions./pulliEffective oral, written, and interpersonal communication skills/liliStrong organizational skills/liliCustomer service orientation/liliDemonstrated skills in the successful completion of multiple, simultaneous, and rapidly emergent tasks/liliAbility to establish and maintain positive working relationships with management, business units, vendors, suppliers, and customers/liliAbility to effectively present information and respond to questions from groups of managers, clients, customers, and the general public./liliProficiency with MS Office applications/liliDetail oriented/liliAbility to use discretion appropriately and maintain confidentiality/liliAbility to read, write and speak English proficiently/li/ulpEducation / Experience: Include minimum education, technical training, and/or experience preferred to perform the job./pulliHigh school diploma or GED/liliMinimum 2 years medical office management or related experience/li/ulpPreferred:/pulliBachelors degree/lili6 months scheduling experience/liliExpertise with Microsoft Office Suite and other desktop systems/li/ulpPhysical Demands/pulliSpecific vision requirements include the ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus/liliWhile performing the duties of this job, the employee is regularly required to talk and hear/liliFrequently required to stand, walk, sit, use hands to feel, and reach with hands and arms. Includes ability to walk through hospital-based departments across broad campus settings, including Emergency Department environments/liliPossess the ability to fulfill any office activities normally expected in an office setting, to include, but not limited to: remaining seated for periods of time to perform computer-based work, participating in filing activity, lifting and carrying office supplies (paper reams, mail, etc.)/liliOccasionally lift and/or move up to 20-25 pounds/liliFine hand manipulation (keyboarding)/li/ulpWork Environment/pulliPrimary work setting is on-site at hospital campuses, most frequently within or adjacent to the Emergency Department./liliEffectiveness in this role is highly dependent on being present on-site to maintain real-time visibility to clinical operations and foster direct communication with physicians, advanced practice providers, and hospital staff/liliEnvironment includes standard office spaces as well as high-activity clinical areas; must be comfortable navigating a fast-paced dynamic hospital setting./liliPrimary worksite will be at Baylor Scott White Medical Center Lake Pointe/liulliLocation: 6800 Scenic Dr Ste 1071, Rowlett, TX 75088/liliMonday - Friday/li/ulliulliWylie: 2300 W FM 544, Ste 100, Wylie, TX, 75098/liliForney: 757 E US Hwy 80 #150, Forney, TX 75126/li/ul/liliThe noise level in the work environment is usually low to moderate but may increase in clinical areas during peak activity/li/ulpTravel/pulliRegular travel between local hospital sites is expected, depending on site assignment and operational needs./liliOn-site presence is a critical component of role effectiveness, and consistent physical presence at the assigned hospital location(s) is expected to meet operational, clinical, and leadership needs./liliOccasional travel to offsite meetings, trainings, or organizational events may be required/li/ulpIES is committed to providing equal employment opportunities to qualified individuals with disabilities. In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. If you require accommodation during the application or employment process, please contact humanresources@ies.healthcare./ppThe company is committed to creating a diverse, inclusive, and equitable environment and is proud to be an equal opportunity employer. Qualified applicants of any age, race, religion, nationality, sexual orientation, gender identity or expression, disability, or veteran status will receive equal consideration for positions. We welcome people of diverse backgrounds, experiences, and abilities and believe that the unique experiences of our team drive our success./p/div