AURA is a security technology marketplace that connects businesses and individuals with on-demand, rapid response. By linking alarm activations to the nearest vetted responders, we dramatically reduce response times and help deter crime. Operating across the U.S., U.K., and Africa, we partner with security companies, corporations, and global brands to protect people and property. Our mission is simple: create a safer world through smart technology and strong partnerships.
You're a hands-on operator with a strong background in vendor management, field logistics, or multi-site service delivery. You know how to move fast without compromising quality - and you're ready to help scale a network that makes a real impact. This role blends relationship-building with operational oversight. You'll work alongside our U.S. Operations team to grow our supplier network, support daily field performance, and help shape the future of private response.
Identify, recruit, and onboard vetted security partners across your market. Build and maintain strong relationships with partner companies to ensure high performance. Monitor field activity, resolve service issues, and align partners to key performance metrics. Support adoption of our platform through training, demos, and operational guidance. Collaborate across internal teams to streamline processes and scale efficiently. Travel regularly within your market to conduct client visits, supplier meetings, and platform demos. Provide remote support for business operations in adjacent or emerging markets as needed.
4+ years in operations, vendor management, or multi-site field service (security preferred). Proven success managing regional accounts, service vendors, or field-based partnerships. Strong sense of ownership - drives results, meets goals, and moves things forward. Confident problem-solver with high accountability under pressure. Exceptional communication and relationship-building abilities. Experience with outbound sales, lead generation, and cold calling is a strong plus. Comfortable working within CRMs and updating records in real time. Bonus: Recruiting, onboarding, or supplier development experience.
Demonstrated success managing regional or multi-vendor operations (security, logistics, facilities, etc.). Ability to multitask, manage priorities, and deliver in a fast-paced environment. Ability to travel locally and to nearby markets as needed. Must have current work authorization in the U.S.
Competitive base salary + comprehensive benefits package. Hybrid work model with strong remote flexibility. Growth opportunity in a fast-scaling company. Collaborative, high-performance team culture. A chance to help redefine the future of private security.
If you're ready to help transform the security industry and thrive in a high-impact, mission-driven role, we'd love to hear from you. Apply today and help us build a safer world.
Security Partner Manager • Tacoma, WA, United States
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