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The 1916 Company
Director HR OperationsThe 1916 Company • Denver, CO, United States
Director HR Operations

Director HR Operations

The 1916 Company • Denver, CO, United States
25 days ago
Job type
  • Full-time
Job description

Director, HR Operations

The Director, HR Operations is a newly created senior role reporting directly to the COO. This role owns the operational and compliance backbone of the HR function - policies, benefits administration, payroll oversight, performance management, retail compliance, training programs, and company-wide HR communications and rollouts - ensuring that our people infrastructure scales reliably across 500 employees in 25 locations.

The Director, HR Operations works in close partnership with the Director, HR Business Partner and serves as a key thought partner to the COO and CFO on workforce planning, compliance strategy, and organizational effectiveness. Payroll processing is supported by coordinators jointly shared with

Locations:

Bala Cynwyd, PA, Cherry Creek, CO, Newport Beach, CA

FLSA Status:

Exempt

Work Type:

On-Site & Remote

About The 1916 Company

The 1916 Company is a premier luxury watch and fine jewelry retailer with showrooms and boutiques across the US, Collector's Lounges in major domestic and international markets, and four international offices - with 25 locations in total. We are committed to delivering exceptional client experiences and building teams of extraordinary individuals who share our passion for excellence and the world's finest timepieces and jewelry.

Key Responsibilities

  • Policies, Retail Compliance & the Employee Handbook
  • Benefits Administration & Enrollment Compliance
  • Payroll Oversight
  • Performance Management
  • Training & Learning Development
  • HR Communications & Program Rollouts
  • HR Technology

Qualifications

Required

  • 5-10 years of progressive HR experience with demonstrated depth in HR operations, compliance, and program management.
  • Experience managing benefits enrollment administration and compliance (ACA, ERISA, HIPAA) in a multi-location organization.
  • Experience designing and administering performance management programs across a distributed workforce.
  • Experience managing multi-state payroll oversight in a geographically distributed organization.
  • Strong command of federal, state, and local employment law including FMLA, ADA, FLSA, HIPAA, EEO, and CCPA.
  • Demonstrated ability to design and execute training programs and complex HR program rollouts with change management communications.
  • Exceptional written communication skills; able to translate complex HR topics into clear, accessible language for employees at all levels.
  • Proficiency in HRIS platforms and Microsoft Office Suite.

Preferred

  • Bachelor's degree in Human Resources, Business Administration, or related field.
  • SHRM-SCP, SPHR, or equivalent senior HR certification.
  • Experience in luxury retail, hospitality, or multi-site consumer brand environments.
  • Familiarity with HR compliance, multi-currency payroll, and multi-state retail compliance obligations.
  • Experience with LMS platforms (WorkRamp preferred) and learning program design.

Core Competencies

  • Operational rigor and systems thinking
  • Benefits administration and compliance expertise
  • Performance management program design
  • Multi-jurisdictional compliance and policy ownership
  • Training program design and learning management
  • Program rollout and change management execution
  • HR technology stewardship
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Director HR Operations • Denver, CO, United States

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