Sr. Manager, Concept Development and Equipment Supply Chain

Sr. Manager, Concept Development And Equipment Supply Chain

The Sr. Manager, Concept Development and Equipment Supply Chain is responsible for new concept development and pilots for the Food and Merchandise teams, to include Food, QSR and dispensed beverage categories. In addition, this role is responsible for successful project management, implementation, KPI creation and execution of Merchandise pilots supporting Food and Dispensed Beverage teams, as well as takes a collaborative role in the development and execution of store design initiatives. This role partners with other functional teams through the ideation process and effectively identifying and managing all aspects of the project life cycle. The Sr. Manager, Concept Development and Equipment Supply Chain facilitates collaboration and communication across a variety of internal and external stakeholders. This role seeks BU feedback and communicates to the Food and Merchandise team for continuous improvement on processes, procedures and concept development. Ultimately, this role brings all subject matter experts together for successful pilot project execution. Additionally, this role selects and specifies equipment for operational functionality, customer ease of use and total cost of ownership to be used in our NTI and remodel stores, to include supplier business relationship ownership and supply chain management.

Accountabilities

Design, develop and manage testing, implementation and evaluation of new Food, proprietary QSR and dispensed beverage concepts into existing stores

Actively participate in category development project teams to create new offers and partner with BU to pilot new ideas, offers and innovations for future category and company growth

Partner with internal design team and external consultants to lead design related projects and initiatives

Support procurement opportunities and manage supplier frame agreements related to all concept development and equipment

Develop, own and update Horizon and K Kitchen concept manuals

Business relationship owner for assigned equipment suppliers. Lead bi-annually business reviews to discuss supplier performance, opportunities, supply chain management and KPIs

Research, calculate and communicate assigned store equipment suppliers Total Cost of Ownership to include but not limited to energy usage, maintenance and supply costs

Collaborate with our BU's identifying gaps and learnings. Document action items, coordinate solutions, set timing and communication process with Foodservice team members until complete

Partner with QSR team, Foodservice Category Teams and other functional teams to define pilot purpose, pilot KPI's, BU selection for pilot and store selections. Write scope of work ensuring a clear and complete project understanding

Accountable for structured project management for all assigned pilot activity with agreed upon decision gates at appropriate times, secure understanding and buy-in ensuring effective implementation with high success rates

Create and manage project plan capturing all project steps, tasks and assigned deliverables

Create and maintain pilot project budget collaborating with local BU resources and category teams. Ensure store specific scope of work is clearly defined and understood by all project team members

Collaborate with BU Facility / Construction resources to order pilot equipment, manage on site construction and coordination of all on-site activities

Lead all pilot project team coordination calls

Report project progress and effectively document and implement all learnings. Create alignment with all project team members

Participate as part of global category team to contribute to research, development, testing, roll out and planning activities

Work with local Concept / Facilities resources to design and coordinate store-specific activities

Ensure global concept framework standards and guidelines are clear and followed

Analyze effectiveness and performance of new concepts, provide reporting and offer input for improvements; how to minimize costs and maintain quality/safety standards

Flexible with working hours and travel to support all global ways of working

Experience

Extensive experience in leadership, team building, project management and training.

Strong skills in collaboration, cooperation, communication and organization

Minimum 5 years experience working in FMCG & retail

Experienced with relevant Microsoft business suite software and other industry programs

Strong communication skills in English, both verbally and written

Experience working with concept design and construction

Education

Higher relevant education or experience equivalent

Project Management training or competencies

Design training or competencies

Category Management training or competencies an asset

Fluent in English (oral and written)

Personality Profile (UCF)

- Leading and Supervising

- Relating and Networking

- Persuading and Influencing

- Creating and Innovating

- Planning and Organising

- Delivering results and meeting Customer Expectations

- Adapting and Responding to Change

- Entrepreneurial and Commercial Thinking

Leadership Principles

Customer focus: Identifies and understands customer needs and puts them first in all activities and efforts

Commercial mindset: Goes the extra mile to drive the commercial success of the company.

Continuous improvement: Courageously moves the company forward today and into the future of retail

Cooperation: Supportive and positive team player and committed to company decisions and making us succeed together

Personal integrity: Promotes and lives the company standard of ethics, openness and values

Strategic Execution: Understands and drives the company strategy in our organization and the marketplace