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Chick-fil-A
Back of House ManagerChick-fil-A • League City, TX, United States
Back of House Manager

Back of House Manager

Chick-fil-A • League City, TX, United States
25 days ago
Job type
  • Full-time
Job description

Manager Position

A Manager is the first face of leadership that guests and team members may see in the restaurant. A Manager proactively manages labor and breaks, assists the catering team with preparing and communicating orders, and ensures excellent customer service. A Manager is expected to prioritize, solve problems, and share the store's vision and goals. Managers are to actively develop and mentor Team Leaders. A successful Manager must be professional, mature, patient, growth minded, humble, willing to share successes, and receive feedback.

Position Type: Full-time

Our Benefits Include:

  • A fun work environment where you can positively influence others
  • Flexible scheduling (and closed on Sundays)
  • Learning first-hand from an experienced Operator and Restaurant Leaders
  • Intentional growth and development to help you reach your professional goals
  • Scholarship opportunities
  • Competitive pay
  • 401k
  • 2 weeks vacation
  • Insurance

Manager Responsibilities:

  • Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
  • Offer immediate and respectful response to Guest's needs
  • Assist in training of new hires, set the tone for a shift, and act as a role model for our team
  • Be a friendly, encouraging team player
  • Open and/or close, lead shifts, key holder
  • Count drawers and finalize day
  • Excellent communication skills, both written and spoken

Qualifications and Requirements:

  • Bilingual
  • Smile
  • Create and Maintain Eye Contact
  • Speak Enthusiastically
  • Ability to work in a fast-paced environment
  • Strong people skills with a desire to serve Team Members
  • Strong commitment to superior customer service
  • Ability to manage Team Member behavioral and performance issues
  • Ability to work in a team environment with shared ownership and responsibility
  • Must have a reliable vehicle for transportation to open and close the restaurant
  • Must be at least 21 years old and able to work 40+ hours a week, at varying times of the day
  • Must have at least 2 years' experience in a restaurant leadership role equivalent to manager
  • Preferred candidate will have completed college-level courses in business and or marketing and have experience in a related field.

Most Chick-fil-A Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

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Back of House Manager • League City, TX, United States

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