Market Manager

Market Manager Americas Cement

Ash Grove family of companies, including Ash Grove Cement Company, Ash Grove South Texas, LLC, Sapphire Americas LLC, Oldcastle Cement Holdings, Houston Cement Company, and Suwanee American Cement Company, is one of North America's leading cement manufacturers, with a legacy of innovation and excellence dating back to 1882. The company operates 12 world-class cement plants and a vast network of 41 terminals across the United States and Canada. Renowned for its forward-thinking approach, Ash Grove combines technical expertise, robust safety standards, and empowered talent to deliver high performance and better serve our customers. At Ash Grove, we stand together to reinvent the way our world is built.

Summary The Market Manager is the primary contact for all customer accounts in his/her territory, acting as a liaison between customers and the company. This position ensures quality and consistency of service and/or product delivery. The position maintains contact and develops strong relationships with current and prospective clients, generates sales proposals, and service and manages existing accounts.

What you'll be contributing:

• Fosters strong relationships with customers and leads in developing customer loyalty and company brand reputation.
• Maintains a strong understanding of market volumes, trends, competitive activity, and key economic drivers for the assigned territory.
• Develops annual business plans for the territory and each account, including pricing objectives, technical support, distribution optimization, new products, and receivables management.
• Manages customer accounts, i.e., ensures 100% correct daily billing with emphasis on correct and complete entry of pricing, management of payment discrepancies, DSO, and rebates.
• Manages payment discrepancies and DSO problems to ensure customers are being billed correctly and paying correctly as per their agreed terms.
• Continues to work towards our vision of making the company the easiest and best supplier in the market to work with.
• Leads price negotiations with all customers and ensures that they are done in a mutually beneficial, satisfactory, and timely manner.
• Promotes the consumption of cement and related cementitious products, enhancing the company's brand reputation and awareness and preference for our products in the marketplace.
• Provides up-to-date sales forecasts monthly for each account as required via standard tools.
• Provides first-line technical input (testing, specification interpretation, troubleshooting) to customers and other stakeholders in assigned territory and engages other Technical Service support.
• Develops superior knowledge and understanding of each account, including objectives and strategies, key staff, operations, and financial performance.
• Provide value-added to our customers to strengthen loyalty and brand reputation.
• Utilizes all available data to monitor accounts' commercial margins and continually seek opportunities for improvements in the commercial margin.
• Represents the company by participating in industry associations.
• Manage assigned expense and travel budgets.
• Follows up on new leads and referrals resulting from field activity.
• Ensures alignment of OH&S activities arising from Companies OH&S mission.
• Additional duties as assigned by supervisor

To succeed in this position, you will need:

• Minimum of 4 Year / Bachelors Degree in Business management, Sales, Purchasing or related field.
• Minimum 5 years of experience as Sales representative or similar role.
• Ability to read, write, and understand warning labels, instructions, signs, etc.
• Proficient in English written, verbal communication, and listening skills
• Ability to drive committed and effective incident management.
• Ability to explore and understand customers' requirements to ensure a high level of responsive service.
• Ability to analyze facts and to exercise sound judgment in arriving at a conclusion
• Ability to cultivate and maintain positive relationships with others in a friendly and respectful manner.
• Ability to read, write and understand English
• Ability to perform multiple projects/tasks simultaneously with a high degree of accuracy.

What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs An inclusive culture that values opportunity for growth, development, and internal promotion

About CRH CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! Ash Grove Cement, a CRH Company, is an Affirmative Action and Equal Opportunity Employer. EOE/Vet/Disability CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.