IT Director

IT Director

The IT Director provides strategic leadership, vision, and direction for the City's enterprise technology operations, digital services, cybersecurity, infrastructure, and innovation initiatives. This position provides hands-on leadership focused on building internal technical maturity and operational rigor, while serving as a collaborative partner to City leadership and departments to modernize business processes, improve operational efficiency, enhance customer service delivery, and align technology investments with organizational goals.

The IT Director reports to the Deputy City Administrator and leads enterprise-wide technology strategy, cybersecurity governance, infrastructure modernization, data management, business continuity, project and performance management, and digital transformation initiatives while fostering a culture of innovation, accountability, customer service, and continuous improvement.

The position requires a forward-thinking leader capable of influencing organizational change, building strong cross-departmental partnerships, and translating complex technical concepts into practical business solutions for executive leadership, elected officials, and operational stakeholders.

Essential Job Functions

• Leadership and Supervision
• Strategic Planning and Governance
• Enterprise Infrastructure and Operations
• Cybersecurity and Risk Management
• Project Management and Performance
• Cross-Departmental Partnership and Service Delivery
• Budget and Contract Management
• Policy, Communication, and Representation

Minimum Qualifications

Education and Experience

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Public Administration, Business Administration, or related field required. Master's degree preferred.
• At least seven (7) years of progressively responsible professional experience in technology-driven environments, including demonstrated experience in performance management, data analysis, enterprise systems, strategic planning, and organizational technology initiatives, preferably within a local government or similarly complex organization.
• Experience designing and implementing performance measurement frameworks, data visualization tools, and technology-supported process improvements across multiple departments or business units is strongly preferred.
• Experience leading cross-functional initiatives, organizational change efforts, and enterprise technology modernization projects is strongly preferred.
• Equivalent combinations of education, training, certifications, and experience may be considered.

Preferred Qualifications

• Experience with ERP modernization or enterprise system implementations.
• Experience in municipal or public sector technology leadership.
• Experience leading cloud migrations and digital transformation initiatives.
• Experience with strategic planning, project management, and organizational change management.
• Experience with artificial intelligence, automation, and emerging technology evaluation and implementation.
• Cybersecurity certifications or governance experience.

Licenses or Certifications

• Possess and maintain a valid Georgia driver's license with a satisfactory motor vehicle record (MVR).

Preferred Certifications (one or more of the following):

• Certified Information Systems Security Professional (CISSP)
• Certified Information Security Manager (CISM)
• Project Management Professional (PMP)
• ITIL Foundation or higher certification
• Certified Government Chief Information Officer (CGCIO)
• CompTIA Security+ or equivalent

Competencies and Required Knowledge, Skills, and Abilities

Leadership Competencies

• Executive presence and strategic thinking
• Ability to influence across all organizational levels
• Change leadership and organizational agility
• Collaborative leadership style
• Political and organizational awareness
• Customer-service orientation
• Relationship building and stakeholder engagement
• Innovation mindset with a focus on emerging technologies, including AI and automation
• Systems thinking

Knowledge Of

• Enterprise technology systems, infrastructure, and cloud and hybrid environments
• Cybersecurity principles, frameworks, and best practices
• IT governance, strategic planning, and performance management
• Municipal operations and public sector service delivery
• Project and portfolio management methodologies
• Data governance, business intelligence, and analytics practices
• Organizational change management principles
• Artificial intelligence, machine learning, and emerging technology trends applicable to local government
• Budget development, contract management, and procurement practices

Ability To

• Lead organizational and cultural change initiatives
• Build strong collaborative relationships across departments
• Communicate effectively with technical and non-technical audiences
• Influence decision-making at executive and operational levels
• Translate business needs into technology solutions
• Balance strategic planning with operational execution
• Lead high-performing and customer-focused teams
• Manage multiple complex priorities in a dynamic environment
• Evaluate and apply emerging technologies, including artificial intelligence, to improve government operations

Physical Demands

The work is sedentary to light, which requires the ability to exert light physical effort, but which may involve some lifting, carrying, pushing, and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or workstation. Tasks also require the ability to perceive and discriminate colors or shades of colors, sounds, odors, depth, texture, and visual cues or signals. Some tasks require oral communication.

Work Environment

Work is regularly performed without exposure to adverse environmental conditions.