Chase Auto Strategic Accounts Director

Strategic Accounts Director

Chase Auto is a leading provider of auto financing with a portfolio of more than $80 billion in assets and relationships with 75% of U.S. franchised automotive dealers. The business is part of the JPMorgan Chase franchise and serves auto dealers, consumers, and vehicle manufacturers. It offers a range of products and services to meet the financial needs of its clients from retail lending, captive financing, and floorplan products to cash management, private banking, and payment processing.

As a Strategic Accounts Director within Chase Auto you are a senior leader responsible for driving growth, profitability, and end-to-end relationship strategy with select national dealer groups and priority digital partners within Strategic Partnerships. You will set the vision and multi-year roadmap for partner development: lead sales execution, commercial outcomes, scale embedded finance/digital channel revenue initiatives through Application Programming Interfaces commercialization and digital origination strategies. You will manage all aspects of assigned dealer relationships, identify new business opportunities, and collaborate across the firm to deliver integrated solutions that advance mutual growth objectives and exceptional service standards.

Job responsibilities

• Own the multi-year strategy and roadmap for top dealer groups and digital partners, growing share, margin, and engagement while upholding contractual and service commitments.
• Drive loan growth and digital originations; manage pipeline and pacing; align pricing and structuring with economics and risk appetite; lead negotiations and commercial terms that create win-win outcomes for partners and the firm.
• Champion embedded finance; deploy Application Programming Interfaces and prequalification/finance based shopping experiences on partner properties to enable Chase digital originations and digital channel revenue at scale.
• Serve as the primary point of contact and trusted advisor for assigned dealer groups, ensuring customer satisfaction, achievement of sales goals, market share, profitability, and service excellence.
• Identify and pursue new business opportunities, including FinCo exploration, onboarding new clients with centralized finance processes, and develop mutually beneficial proposals.
• Orchestrate Product, Technology, Risk, Operations, Marketing, Sales, and Credit to deliver tailored solutions, resolve issues, and elevate service; collaborate with Corporate Development, Commercial Banking, Investment Bank, Private Label, and CCB teams to expand enterprise-level relationships and strategic reach.
• Set, track, and report Key Performance Indicators for loan volume, digital originations, partner engagement, and Digital Channel revenue; provide concise executive readouts; ensure compliance with policy and regulatory standards; proactively identify and mitigate risks across new products, integrations, and partnerships.
• Maintain deep awareness of industry trends and competitor moves; translate insights into partner strategies and innovation opportunities; represent Strategic Partnerships in senior client forums and industry events; build trusted-advisor relationships with C-suite stakeholders.

Required qualifications, capabilities and skills

• Bachelor's degree
• 10+ years in auto finance, enterprise partnerships, or strategic business to business sales; extensive experience with large dealer groups and/or digital platform partnerships.
• Proven success delivering growth in retail volume, digital originations, and digital channel revenue
• Demonstrated ability to interact with C-suite clients and senior management across JPMorgan Chase and partner organizations.
• Exceptional strategic thinking, negotiation, and communication skills; ability to influence across a matrix and engage senior executives and client C-suite effectively.
• Strong financial acumen in deal structuring, pricing, and P&L impact.
• Excellent organizational, verbal, and written communication skills.
• Proficiency in applications (Word, Excel, PowerPoint, Salesforce.com).
• Willingness to travel nationally ~40% to engage priority partners and field teams.

Preferred qualifications, capabilities and skills

• MBA or advanced degree
• Familiarity with embedded finance solutions and API commercialization

This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorganChase's review of criminal conviction history, including pretrial diversions or program entries.

Equal Opportunity Employer/Disability/Veterans