Location: Fully Remote (US) Salary: $85,000 $120,000 Benefits: Comprehensive medical, dental, vision, 401(k), paid, flexible PTO
We're looking for someone who drives outcomes, owns complexity, and uses data to move customers forward not someone who just manages accounts and waits for direction.
You'll join a fast-growing AI company in the clean energy space, partnering with utilities to deliver real-world impact. That means high visibility, cross-functional complexity, and zero room for passive account management.
You will own a portfolio of utility customers end-to-end from day-to-day execution to long-term retention and expansion.
This role exists to increase product adoption, protect customer health, and scale how we operate Customer Success in innovation and analytics.
Within your first 6 months:
Within your first year:
Bidgely is an AI-powered SaaS company helping utilities modernize the grid and improve customer outcomes through advanced analytics. Founded in Silicon Valley, we hold 25+ energy patents, employ 30+ data scientists, and have raised $77M+ in funding. We operate at the intersection of AI, energy, and regulation, and we take that responsibility seriously.
If you're the kind of CSM who turns complexity into momentum and data into action, we want to hear from you!
Customer Success Manager Analytics • Los Altos, CA, United States
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